TrustPilot
Number of tips Chris Canipe shared that will help get a 5 star TrustPilot review.
What is 5?
Tasso.
What is a self-administered at home blood collection device?
Shopify.
What is a complete e-commerce platform that allows the sale of goods?
Kit was delivered late by UPS to the patient.
What is UPS OB Delay?
Number of steps to placing a patient on hold.
What are 5 steps?
Providing service that goes above and beyond the patient’s expectations, this will increase the likelihood of the patient leaving a 5-star review.
What is going the extra mile?
Shelf life of Tasso+ test kit.
What is 6 months?
3 antigen test products with the acronym LAQ.
What is Lucira, Acon, and Quidel?
Date/Time that KSP created the label for UPS.
What is Label Created?
The target abandonment rate.
What is 2%?
Chris Canipe's tip #3 on receiving a 5 star TrustPilot review.
What is personalizing your TrustPilot email?
The samples that Tasso+ collects.
What are liquid samples of whole capillary blood?
The one that enters order information.
What are B2B Account Managers?
KSP delayed creating shipping labels for UPS and/or physical handoff of the package to UPS, or KSP failed to create a shipping label for UPS.
What is KSP Error?
Maximum hold time.
What is 2 min?
QC points gained when requesting a TrustPilot review.
What are 10 points?
Men’s Health Tiers.
What is Tier 1: Escalated Patient, Tier 2: Clinical, Tier 3: Scheduling, Tier 4: Initial Intake & Billing, Tier 5: Phlebotomy/Labs?
Rapid results within 15 minutes.
What is Acon?
UPS has received the shipment from the shipper (KSP).
What is Origin Scan?
Zoom room request average time.
What is 5 min?
The founding year of TrustPilot.
What is 2007?
Name at least three of the states in which it is available.
What is CA, TX, NC, GA, OH, VA, TN, MI, WA, UT, DC, NE, HI?
With its 98% accuracy, its performance is comparable to high sensitivity PCR tests analyzed at high-complexity labs.
What is Lucira?
LOOI.
What is L-Label created, O-Outbound, O-Origin Scan, and I-Inbound?
The process (5 steps in order).
What is to ask for permission, provide a timeframe, say thank you, apologize for the wait, and set a timeframe for a call back?