Consumer Lending
Business Lending
Teller Transactions
Overdraft Rules
Consumer new acct
100

This is the minimum loan amount for a new or used vehicle.

$2,500

100

This type of LOC requires the following application docs

1. 1919

2. Small Busines Administration Application

3. Loan Story

SBA Express LOC

100

This 2 letter abbreviation must be entered when documenting ID for withdrawals

State ID

100

This form is used for customers to agree to their overdraft decision and is required as part of the account opening process.

A-9

100

True/False: When using a passport as primary identification it must be written in english

True

200

What is the maximum term for a personal loan

48 months

200

This credit option for business customers come in various promotions and can be used for everyday purchases. 

Business Credit Card


200

What is a General Ledger?

A GL is an "account" that can be used for miscellaneous purposes and house money temporarily.

200

Standard OD protection authorizes the bank to pay...

1. Checks

2. Bill Payments

3. ACH Items

4. Recurring debit card transactions

200

This type of ID is acceptable for a minor under the age of 18 but must include a photo

School ID

300

What personal loan product offers the following:

1. Interest only payments

2. NO origination fee

3. Annual fee: 35$

Expressline

300

This business loan is structured similar to an ARM loan and is targeted to business owners that are refinancing expanding, relocations or buying a business property. 

Select CRE Term Loan

300
True/False

Checks made payable to a business can be cashed as long as the person cashing the check is a signer on the business

False

The funds made out to a business - Belong to the business

A deposit can be completed then a withdrawal from the account owner.

300

Overdraft protection can take one of two options. What are the two options

1. Overdraft protection with a DDA

2. Overdraft protection with a LOC

300

This is the minimum opening deposit for consumer new accounts

$25.00

400

This LOC has a 3M max and cannot be non-owner occupied

Premier HELOC

400

This type of loan is used to purchase new or used commercial vehicles (like semi trucks) or equipment.

Select Term Loan

400

How many holds are placed for a large deposited item?


Two

1. Place a hold for the first 5525

2. place a hold for the remainder and a time frame for release


400

What is the maximum fee amount the bank can charge in a day?

$175

or 5 OD fees @ 35$

400

This is a best practice when checking and ID that is out of state

ID checking guide

500

This type of HELOC has a 250 dollar annual fee and can only be in 1st position

NOO HELOC

500
This business LOC is secured by accounts receivable, inventory and equipment

Select Secured Expressline

500

Transfers from this specialized account into a personal account are not allowed

Rep Payee into Rep Payee personal account
500

1. Opting in says 

2. Opting out says

1. I agree to overdraw my account and pay fees associated with doing so

2. Please decline transactions that would overdraw my account

500

When opening a new account you have a weird feeling with the customer, the ID is out of state and they opt in and begin asking questions about overdrafting the account.

Can we decline the account opening with this information?

No. 

These are yellow flags, but not a reason we can decline the account opening. We should conduct enhanced due diligence with deposits that are checks and monitor the account for the first 90 days.