CA Wildfire Temporary Protocol affected mbrs
When do current. non-current mbrs qualify for "CA Wildfire temp services?"
When a member in service charge/ERS charges due indicates they have been affected by the CA wildfires, service may be provided under membership by requesting an Allow of a prior, non-billable call. Memberships must be otherwise valid; photo ID required.
This 2005 animated film follows four pampered zoo animals who accidentally end up stranded on an island off the coast of Africa.
What is Madagascar?
When did CA Wildfire Temporary Protocol go into effect?
Effective January 22nd
This hit tv show was about a teenage psychic who can see within the future which usually goes horribly for them. This show was entitled
That's So Raven
when should you offer AARs
EVERY TOW, EVERYTIME!
When a qualifying call is received. what is the suggested scripting?
"I’m so sorry to hear about the challenges you’re facing with the fires. To help, we will waive the service charge and will provide service at your regular benefit level."
This 2004 teen comedy taught us about "The Plastics" and featured the iconic line, "On Wednesdays, we wear pink."
What is Mean Girls?
What qualifies as a first responder?
▪ National Guard
▪ Police
▪ EMTs
▪ Firefighters
In 'The Simpsons' family, who is a vegetarian?
Who is Lisa
What is the suggested phrasing for AARs
“I see that (Top Notch Auto Repair) is part of our AAA Approved Repair network. Please be sure
and show them your AAA membership card to receive a 10% discount up to $75.00 on your repairs today."
In FNOL, when a home is reported as a total loss, what documentation should be in your notes?
“Home is a Total Loss”.
This was the first Disney Channel Original Movie to have a sequel
What is Halloweentown?
What Courtesy services are covered for first responders?
Covered Services
▪ Flat Tire
▪ Fuel Delivery (must pay provider for fuel)
▪ Jumpstart and Battery Service (cost of battery payable to the driver)
▪ Light-Service Assess (i.e., alarm/horn/hood/trunk latch issues, etc.)
▪ Lockout
▪ Locksmith (up to $60) ▪ Towing (limited to 7 miles; additional mileage paid to provider)
In the show 'Breaking Bad', what was the lead character Walter White's title?
Who is Heisenberg
what is the promotion for DT/AT?
What are the call back expectations for CA Wild FIRE "Home Total Loss " Claims?
please advise the insured that they will receive a call back as soon as possible but no later than 48 hours.
In this 2002 superhero film, Tobey Maguire plays a teenager who gains powers from a bite and must protect New York City from dangerous villains.
What is Spider-Man?
What Courtesy services are NOT covered for first responders?
Not Covered
▪ Services otherwise excluded by existing Club policy ▪ Services not covered by Classic membership
▪ Unattended vehicles
▪ Locations outside of Southern California (004)
▪ Additional ERS charges and fees that not covered under Classic benefits
This 2000's hit show centered on the trials of a teen girl and her mom in Stars Hallow Connecticut.
Gilmore Girls
What Territories is AT/DT offered in?
Selecting the appropriate loss cause and verifying / updating the best contact numbers will do what for the insured
This will help to prevent any delays in contact.
This 2002 musical drama stars Eminem in a semi-autobiographical role as a struggling rapper trying to break free from his rough Detroit upbringing.
What is 8 Mile?
What is the suggested phrasing when Ca wildfire temp service qualifies?
As a member of our medical and first responder community, you qualify for Classic service. We appreciate all that you do.
Can you name the 3 fictional names of the F.R.I.E.N.D.S male stars?
Who are Joey, Chandler, Ross
when should MPR's be offered?
On all claims tow requests.