AP Team
What does AP stand for
Asset Protection
what is our top shortage deparment
polo
what does the C in CASE model stand for
clothing
what is AP's extension
7911
Who is the AP manager
Karla
what are shortage department #2 & 3
underwear & Levis
what should you do if someone begins bagging multiple items in your department and is verbally threatening colleagues?
disengage, leave area if you feel unsafe, call 7911 right away
how can you reach us on Theatro?
"Hello (Karla/Nick/Elio)" or "Hello Asset Protection"
Who is the AP captain
Nick
True or False: Michael Aram is one of our top shortage departments
True
what does A in case model stand for and can you give an example?
Accessories- empty bags, backpacks, duffle bags, stroller with no baby, oversized purses/tote bags
what is the number one way you as colleagues can help deter theft?
customer service
Who is the AP detective currently in training
Elio
how much was our shortage last year
$822,000
what is an example of a suspicious shopping behavior?
moving merchandise from one dept to another (ex: taking frag upstairs), selecting multiple of the same item, carrying large amounts of merchandise near a door
what is the "award" you get if you call 7911 and it leads to us recovering merchandise/apprehending an individual?
$25 on your check!
What other Macy's location does Karla work at
Century City
how much was Polo's shortage ($) last year
$67,000