Show:
Schmoozers & Boozers
Fritz's Current Ailments
Numeric Magicians
JIB JAB
Heart & Soul
100
These two cities have new sales managers and are establishing an "outside" presence in their markets
What are Greensboro & Fayetteville
100
This person is the newest addition to the Area Manager Team.
Who is Jonathon Collins?
100
A key component to over-achieving YTD net adds in 2011 has been a reduction of this from 1.8% to 1.4%.
What is subscriber churn?
100
King of Jib-Jab
Who is Gary Frederick
100
This is the most recent market broken out by the Territory group in 2011.
What is Fayetteville?
200
This sales team is 151% to plan YTD as a result of their "large" wins.
Who is Enterprise?
200
37 Days
What is avg interval for construction job completion in our region?
200
This market is responsible for 133% of the entire East Region's favorability to the 2011 Budget.
Who is the Carolinas?
200
The Technical Support team has increased service levels from 52% in June 2010 to this % in June 2011.
What is 75%? (will except range of 73%-77%)
200
This group has facilitated Product Certification and instructional classes for over 300 employees YTD.
Who is Training?
300
This product launched the first half of this year in Charlotte, Raleigh and Fayetteville and appeals to a "wide" business class audience.
What is Wideband?
300
This area manager also has the responsibility of Leasing.
Who is Chris Denlinger?
300
As of June 2011, our revenue growth is currently this % compared to EOY '10.
What is 23.7%? This results in being $3.3M above plan. (Will except range of 23%-24%)
300
This team has seen a 50% increase in scheduled orders (per head) YOY as result of a metrics focused approach!
Who is Customer Ops-Order Fulfillment?
300
This program recognizes those employees who consistently exemplify TWC's mission and values on a daily basis.
What is The MVP Awards Program?
400
This sales team has achieved quota 5 out of 6 fiscal periods so far in 2011, averages $125K in closed won MRR and $110K billed MRR.
Who are the Account Consultants?
400
$10,879,000
What is the amount spent on construction in the first half of 2011?
400
Due to increased focus in collections, this direct expense has been reduced from 1.15% to 1.02% of total revenue (excluding CTBH and Carrier).
What is Write-Offs/Bad Debt?
400
This department's SLA is 85.2% currently, the highest results of 2011!
Who is DISPATCH?
400
This team created website/repository which houses sales metrics tracking, quick links, Job Aids, calendars, etc.
Who is Sales Support?
500
This team's strategy and focus increased 3p share of embedded base to 10%, while reduced 1p to 61%, both record levels.
Who is Marketing?
500
78
What is the number of Cell Towers added the first half of 2011?
500
Our total head count in Dec '10 was 363. As of June 2011 the head count number has increased to this.
What is 425? (Will except range from 420-430). Gain of 62 heads.
500
This group has been staffed to provide customer support 24/7 x 365 days a year.
Who is Commercial Support Engineering?
500
This term describes assigning the right person with the right skills to the right job at the right time.
What is WorkForce Management?