The date that changes involving a signature are effective.
What is Postmark +1?
100
On renewals, this payment option should not be offered proactively.
What is a partial payment?
100
If the last payment made is a credit card, refunds must be issued to this source.
What is credit card?
100
Vechicles not available on the picklist should be rated this way.
What is stated amount?
100
In policypro, this option should be selected when the change made does not impact the premium and does not appear on the declarations page.
What is "Do not send output"?
200
This is the type of change where it is acceptable to use the date the error was effective for a premium decrese endrosement.
What is a correction?
200
In policypro, this should be added to the policy when we process a premium increase endrosement on a PIF policy and the customer pays the additional premium at the time of the call.
What is a hold/resume funds?
200
If the insured's payment is made via EFT, and authorization for EFT has been recieved, we will hold the payment for this many days before we will refund it.
What is 12 days?
200
This group should be contacted if you discover a vehicle is used for business, but is not listed as business use on policy.
What is Policy Verification?
200
These documents can be emailed to progressive.
What are POP & Good Student proof?
300
This is the effective date you'd use if the insured is requesting to delete a vehicle due to a total loss.
What is Date of Loss +1?
300
When taking a payment and this disclaimer appears, it should be read to the customer.
What is the debit card disclaimer?
300
This should be added to a policy whenever a credit card refund is requested.
What is a note?
300
If a customer calls to add a 2nd vehicle to their policy that is permanantly located at their 2nd home out of state, this is the action that should be taken.
What is transfer to sales to write a policy in the other state?
300
This document is not automatically mailed to the customer when her or she enrolls in the "all bills and documents" paperless option.
What are ID cards?
400
The insured needs to submit this in the event that they want to backdate a vehcile deletion more then 30 days.
What is proof? (vehicle sold, insured elsewhere, or not in possession)
400
If a credit card payment is declined, this action should not be taken again.
What is attempt to authorize the same card a 2nd time?
400
If a person calls to inform us that they did not authorize a check payment to a progressive policy, this person should contact this resource.
What is the bank?
400
When making a correction to a lienholder address, this should be selected on the policy in poilcypro.
What is suppress notification?
400
When an insured requests documentation showing the specific date of a loss this document should be sent.
What is a letter of experience?
500
If a customer wants us to backdate the addition of a discount they qualify for, he or she has this many days to advise us.
What is 30 days?
500
When today's date is the due date, policy is pending cancel for nonpayment, there is no balance, or the due date for the amount due is in the past this payment option will not be available.
What is scheduled payment?
500
This is the group we should contact in the event that we need to have a refund request rushed.
What is Phones Assist?
500
A salvaged vehcile that has not been repaired cannot be added with these coverages.
What are comprehensive and collision?
500
In policypro, this form should be completed when the insured requests a copy of his or her policy contract.