Show:
Promotions
Operations
Teller transactions
Surprise
Bonus
100
What is the bonus for new to bank clients if they open and fund an account with $15000
$400
100
CAN A WIRE BE APPROVED AND SIGNED OFF BY THE SAME PERSON ?
NO
100
When giving a business client a refund for miscellaneous  charges . What GL code is used ?
197
100
What does CRA stand for ?
Community Reinvestment Act?
100
WHAT IS THE MINIMUM BALANCE REQUIREMENT FOR A CITI PRIORITY ACCOUNT
$50000
200

What is the bonus for new to bank clients if they open and fund an account with $50000

$600
200
WHAT ARE SOME SERVICES WE PROVIDE FOR DISABLED CUSTOMERS?

8 X 11 MAGNIFYING SHEET


WHEEL CHAIR RAMPS


ATM HEADSETS

200
What are the teller draw limits

5000

7500

22500

total =35000

200
WHEN DOES A LEVEL 3 COMPLAINT HAVE TO BE RESOLVED?
15 CALENDAR DAYS
200
HOW MUCH EQUITY DO I HAVE IN MY HOME IF I OWE 150,000 AND MY PROPERTY VALUE IS $600,000
450,000
300

What is the bonus for new to bank clients if they open and fund an account with $200,000

$1000
300
WHAT ARE TWO PRIMARY FORMS OF ID CITIBANK ACCEPTS?

DRIVERS LICENSE


PASSPORT

300
How long do you have to cancel an international wire ?
30 minutes
300
WHAT IS THE STOP PAYMENT FEE FOR ALL CHECKS
$30.00
300
WHAT IS THE MAXIMUM I CAN BORROW FOR A PERSONAL LOAN
$50,000
400
if I am a Citi gold client and I open a new savings account what rate am I going to get and after the promotion is over what rate am I going to get ?

1.35%

0.41%

400
how much does the fdic insure per account?
250,000
400
Client deposited 100 money orders, each of them is $99.00 What should you do.
File an AAR
400
WHAT IS THE FEE FOR A MONEY ORDER ?
$5.00
400
HOW MANY SUNSHINE EMAILS SHOULD WE BE SENDING A DAY ?
5
500
If I open a cd with a minimum deposit of $25,000 for 13 months what rate will I get ?
2.00%
500
You noticed a basic account with $350,000 in it. What package should the client be in?
citigold
500
CLIENT DEPOSITS $50,000 INTO HIS CHECKING ACCOUNT. WHAT REPORT IS GENERATED?
CTR
500
What percent do we need to be at for NPS ?
66%
500
WHAT DISCLOSURES DO YOU GIVE A CLIENT WHEN DOING A WIRE?
PREPAYMENT DISCLOSURE AND RECEIPT