Uniforms
Proper Presentation
7 steps to service
Team work
Who said that?
100

On the left side above your heart

What is where my name tag goes.

100

an iced tea spoon and straw

What is served with a shake or unsweet tea

100

Greeting time standard for door and table

What is 5 seconds at the door and 60 seconds at the table

100

Any one available when food is placed in window.

What is who runs food in the window.

100

Did you take your medicine?

What is what Tonia says to Faye.

200

Solid black belt

What is, what I have to wear if I have belt loops.

200

What pancakes are served when substituted for bread and what plate

what are jr.  pancakes on a double steak plate

200

Things guest should hear on initial greeting (step 1)

What is your name, any promotions and option to order.

200

To help pre-bus and keep dining room guest ready. 

What is why we should always have a tray.

200

Hey Pal!

What is what Greg says  to everyone.

300

business style watch/no bracelets, 1 earring per ear in lobe, 1 ring per finger or wedding set

What is the type of jewelry I'm allowed to wear.

300

What is served with all spaghetti items and how

What is 2 packs of saltine crackers and chili spoon. (parmesan shaker with chili mac and 3 way) on a liner

300

What is done when food is delivered. (step 4)

What is introduce food and make transitioning statement before leaving table.

300

To bus multiple tables at a time or a big party. 

What is when we use a bus tub.

300

At the end of the day...

What is Virginia being mediator.

400

styled neatly above the collar

What are hair styles permitted

400

fries, onion rings, baked beans (mac n cheese)

what are only entrée sides that are served with food

(no side ticket needed)

400

Includes place mats, refill table caddies, sweep if necessary. (step 7)

What is restore radiance.

400

Offer to get drinks, refills, run sides or bus tables

What are things we can do to help fellow associates when we're not busy.

400

That's how I was trained.

What is a typical answer received from crew when coaching  on a procedure.

500

The types of sweaters i can wear

What is open front, cardigan type, red, white or black

500

When guests order tea

What is when lemon is offered

500

Things you do on step 6 (must name at least 3)

(step 6)

What is offer 2 desserts by name, offer coffee if dessert already ordered, pre-bus, refills (if needed), thank and invite back

500

Share knowledge and quiz each other

What are things we can do to improve our knowledge and skill

500

Are you all in sections?

What is what Faye always asks servers.