conflict that occurs when an individual is expected to perform behaviors in a certain role that conflict with his or her own personal values
Person-role conflict
A technique whereby individuals meet and clarify their psychological contract
Role Negotiation
A style of leadership in which the leader uses strong, directive, controlling actions to enforce the rules, regulations, activities, and the relationship in the work environment
Autocratic Style
An organizational culture with a consensus on the values that drive the company and with the intensity that is recognizable even to outsiders
Strong Culture
_____________ Communicate to convey information and establish status
Men
Any situation in which incompatible goals, attitudes, emotions or behaviors lead to disagreement
Conflict
Sharing Power with an organization
Empowerment
Officially sanctioned leadership based on authority of a formal position
Formal Leadership
A lifelong process of learning about self, jobs, and organizations. setting personal career goals; developing strategies for achieving the goals
Career Managment
Factors such as skills, abilities, personalities, attitudes, values, and ethic differ is
individual differences
Deeply held beliefs that guide behavior and tell members of an organization how to perceive and think about things
Assumptions
The degree of vertical differentiation across levels of management
Hierarchy of Authority
Designing or redesigning jobs by incorporating motivational factors into them
Job Enrichment
A method of job design that increases the number of activities in a job to overcome the boredom of overspecialization
Job Enlargement
All decision makers calculate the probability of success for alternatives according to
rational model
Joint action by a team of people in which individual interest are subordinated to team unity.
Teamwork
A fast, positive force to decision making that is utilized at a level below consciousness and involves learned patterns of information
Intuition
Actions not officially sanctioned by an organization that are taken to influence others in order to meet ones personal goals
Political Behavior
A major output of the classical school of management
framework of panning, organization, leading and controlling
the ability of a medium to convey the message in communication
is the Richness of the Message
Clear vison and purpose; focus on goal achievement; delegation is known as
Performing
A OD intervention method that alters jobs to improve the fit between the individual skills and the demands of the job
Job Redesign
A team that is part of an organization's structure and is empowered to act on its decisions regarding product and service quality
Quality Team
In Ethics when you choose between two right things you face
a defining moment
Flexibility, delegation, and collaboration
Team leader skills