Access code
What is an access code?
A series of code consisting of 30-31 characters divided into 6 sections.
Do we change the username for our callers?
No
What are the 3 types of courses?
Instructor use
Coordinator
Standard
What are the types of assignment?
Homework
Quiz
Test
Which platform uses the 4x4 format course ID?
MathXL
How can an Instructor get access to our website?
Through the website/Online registration form.
An instructor would like to change the name of the institution on the account, what will be your advice?
Refer to sales rep.
What type of course are students cannot register to?
Instructor use
Coordinator course
Which tab on your course can an instructor create an assignment?
Assignment Manager
How to limit section instructor/Teaching assistant access?
Course roster >> Change status >>> save
What are the 5w's of access codes?
What is an access code?
Who uses an access code?
When to use an access code?
Where to use an access code?
How to use an access code?
A K12 student is calling to have his email address changed, what will you do?
Refer to instructor.
Where can they change the details of the course?
Course details
Which type of assignment can you pool questions?
Quiz/Test
How will you support blank access code issue?
Screenshot then endorse to TL for CMR
An instructor's access to IRC has expired. How long can our tier 2 support extend their access?
4 years
What are the condition on when you can change the email address on the account of an instructor?
the change is only on the format of the domain.
How to limit the access of a Teaching Assistant/Section Instructor to a course?
Manage Course >> Edit MML Settings >> Course Access
Which type of assignment can you create questions?
Quiz, homework, test
What Protection Act in US is protecting the privacy of students 13 years old and below?
COPPA
What will you do for an expired 5 months and 24 months access?
do not extend for 5 months access and extend the 24 months access until to the date it is supposed to end.
What are the requirements needed for instructors taking over a course?
faxed letterhead from the dean
case number
reason
name of the new instructor
What are the types of course id format?
lastname12345
mclastname12345
XLas-1234-asdf-1234
Course invite link
CRSKLWH-123457
How to edit assignment settings for assignment that has already been created?
Assignment Manager >> actions >> Edit
What is my complete name?
Devemer Salvador