HCM4250 Chapter 12 Quality

Terms

100

A judgement about the goodness of both technical care and the management of the interpersonal exchanges between client and practitioner

What is quality? 

200

This refers to the total living experience, which results in overall satisfaction

What is quality of life? 

300

One element of quality measurement and not always easy to measure. 

What is consumer satisfaction?

400

Created by Edward Deming and extensively used in the business industry

What is Total Quality Management?

500

Aims to improve processes involved in healthcare delivery and resident quality of life

What is CQI in nursing homes?

Quality Initiatives

100

They are aimed at weeding out poor performers and ensuring that providers meet minimal standards. 

What are externally mandated requirements?

200

The process of meeting quality standards and assuring that care reaches an acceptable level

What is quality assurance? 

300

A proactive and continuous study of processes with the intent to prevent or decrease the likelihood of problems by identifying areas of opportunities and testing new approaches to fix underlying causes

What is performance improvement? 

400

The merger of quality assurance and performance improvement

What is QAPI? 

500

This contains items that measure physical, psychological, psychosocial functioning of patients as an assessment tool

What is a Minimum Data Set for Long Term Care? 

Quality Regulations

100

Identifying procedures for which providers will not be reimbursed such as procedures resulting from facility acquired infections

What is Pay for Performance? 

200

A key component of Medicare's partnership with the home care industry to foster and monitor improved healthcare outcomes

What is OASIS?

300

A private, mostly not for profit organizations staffed by professionals, mostly doctors, who are trained to review medical care and help beneficiaries with complaints about quality of care 

What are quality improvement organizations?

400

The CMS released this to compare data for all nursing facilities serving residents covered by Medicare/Medicaid

What is Nursing Home Compare?

500

The CMS launched this ranking system for nursing homes in 2008

What is Five Star Ratings?

Quality Research and Programs

100

It has developed quality indicators that serve as valuable measures used both by researchers and by individual provider organizations

What is the Agency for Healthcare Research and Quality

200

This collects materials and provides information and research services in all areas of biomedicine

What is the National Library of Medicine

300

A voluntary five year initiative designed to improve the quality of nursing home care

What is Quality First? 

400

This recognizes AHCA nursing center members that demonstrate the attainment of one or more of the quality initiative goals

What is the Quality Initiative Recognition Program?

500

A coalition of 14 national provider organizations that care for elderly and disabled patients

What is the Alliance for Quality Nursing Home Care?