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100

Name Z's favorite sport.

What is Futbol?

100

There are 6 different payment methods for our members, Name them.

What is Direct billing, Payment by phone (Auto), Payment by phone (Rep), SSA, ATS, Online?

100

In this system you can see if an ID card was mailed out.

What is Digecenter?

100

This election period is a 7 month period that begins 3 months before the month an individual's birthday and ends 3 months after the individual's birthday.

What is Initial Coverage Election Period (ICEP)?

100

In IDX it is the function number used in PCP changes

What is function 18?

200

Who won best album at the 2018 Grammy’s?

Who is Bruno Mars?

200

Provide the process for viewing premium payments sent by Coupon Book.

What is IDX- Function 49?

200

In this system you can see all applications received for MAPD members

What is Enrollplus?

200

"I have this Late Enrollment Penalty and I shouldn't have to pay it. Who do I have to talk to have this removed?"

Who is Maximus?

200

This website has a function called “Find Doctors and hospitals”

300

Close your eyes. Name the 4 colors on the Aetna value wheel.

What is Orange, Green, Purple, and teal?

300

 Members who have this, cannot be setup for SSA deductions.

What is a T or M at the end of their Medicare ID?

300

Under which tab in Navigator can you find a members current plan.

What is Contracts?

300

This occurs when a person no longer qualifies for Medicare part A, B or D or is deceased according to CMS records. 

What is Loss of Entitlement/Eligibility (LOE)?

300

It is the 10 digit number assigned by CMS issued to health care providers.

What is the NPI?

400

Ulysses is from which part of Baltimore?
A. Towson
B. Rosedale
C. White Marsh
D.Greentree

What is B Rosedale?

400

Member is online trying to make a payment but the account was locked out, Where do you go to assist the member and what category?

What is PNC Biller under Activate Locked Out User?

400

These documents can be found in Transdirect.

What is dunning letters, Coupon books, and payment reminders?

400

These are the 3 types of addresses members may have on file.

What are Permanent, Mailing, and Temporary?

400

You will automatically receive a new ID card in 7 to 10 days when making this change.

What happens when you complete a PCP change?

500

Cardi B named her baby....(provide the full name)

What is Kulture Kiari Cephus?

500

Only the following members are excluded from the dunning process and will receive Premium Reminder Letters to advise them of account balances. Name them.

What is LIS, SPAP, SSA?

500

In marx under what tab can you see social security premium withhold?

What is premium?

500

This information can be given to a member over the phone if they haven't received their ID card in the mail yet.

What is Member ID#, BIN# 610502, PCN# MEDDAET, GROUP# RXEATD?


500

They are used to filter Provider Affiliations Mnemonics listings in the Affiliations spread sheet.

What are the Contract Number and PBP Numbers?