1
Clicking on the Avatar in IEDSS will do what?
What is provide recent history of last 10 cases you have accessed
What is the System of record
What is IEDSS
True/False: If your manager gives you permission you obtain information from a friend, relative, or your own case.
What is False, It is not permissible to access a friend or relative's case for any reason (including your own case)
Which part of IEDSS contains case information including case number, case action, case status, and the local office flag?
What is the Right Menu
How many numbers does a person ID/RID number contain?
What is 12
How many types of Help tools are there in IEDSS
What is 3 - How to Help, Page Help, Field Help
How is public assistance defined?
What is: Assistance programs that proves either cash assistance or benefits to individuals or families in need from any government entity.
T/F: Both the VRG-6 & VRG-7 require tracking by the Local Office.
What is False. Only the VRG-6 requires tracking by the LO.
During file clearance, what information is checked through the MCI (Master Client Index) to determine if the individual is known to the system?
What is Name, Date of Birth and Social Security Number
T/F: The worker should let a non-US citizen know that they will not be allowed to register to vote.
What is FALSE! It is not your job to determine whether an individual will be allowed to register to vote.
What is the Homepage
True/False: There is only one worker involved in the processing of an application from beginning to end.
What is FALSE-Multiple workers may play a role in the processing of an application
What are we required to offer applicants when they apply, renew benefits or report a change of address?
What is Voter Registration
If an application requires an interview, where is it routed after Application Registration?
Local Office
Which program is 100% federally funded?
What is SNAP
When registering an ONLINE application, which sub navigation module is used in IEDSS?
What is Maintain Application
IEDSS will only have 1 AG per case of these types of assistance programs
What is SNAP and TANF
T160033445 is an example of what?
What is an IEDSS Application Number
If an individual requests an application be mailed, when should the worker take this action?
What is the Same Day
What is All Programs in that policy manual
The Logical Units of Work (LUW) are listed where in IEDSS
What is the Left Navigation Bar
Where can the Policy Manuals be accessed?
What is the FSSA website (online), IEDSS Online Help & OPS
True/False: An Authorized representative can submit the application for the applicant, interview on behalf of the applicant and receive SNAP benefits on behalf of the applicant/recipient.
What is True
True/False: A document received by the Data Processing System (DPS) that does not contain a barcode is a non-indexed document
What is True
What manual would you go to for a question about health coverage?
What is the IHCPPM