FOH KENTS TOP 10
FILL IN THE BLANK
______INVOLVEMENT
______FOCUS
______SERVERS
SENSE OF _____
CREW INVOLVEMENT
RESTROOM FOCUS
KNOWLEDGEABLE SERVERS
SENSE OF FUN
WHAT MENU ITEM ARE THEY REFERRING TO WITH 'ONION CONSISTENCY'
CACTUS BLOSSOM
QUARTERBACK OF THE TEAM. CONNECTING PIECE BETWEEN FOH & BOH
MIW - MANAGER IN WINDOW
WHAT IS OUR MISSION STATEMENT
LEGENDARY FOOD & LEGENDARY SERVICE
WHAT ARE WAYS TC'S ACROSS THE MARKET & COMPANY CAN COMMUNICATE WITH EACH OTHER FOR IDEAS OR QUESTIONS
TXRH TRAINING COORDINATORS FACEBOOK PAGE & TC GROUPME
URGENCY ON WHAT 3 THINGS
GREETINGS, DRINKS, & FOOD
LIST THE 3 PROTEINS
SIRLOIN, RIBS, & RIBEYE
EDUCATE. MOTIVATE. APPRECIATE
ALLEY RALLIES
WHAT IS OUR STORY
FRESH BAKED BREAD, FALL OFF THE BONE RIBS, HAND CUT STEAKS, MADE FROM SCRATCH SIDES & DRESSINGS, ICE COLD BEER & LEGENDARY MARGARITAS
WHAT DO EACH OF UR TRAINERS NEED TO BE A PART OF & DO TO BECOME CERTIFIED
TRAIN THE TRAINER, AND 100% POSITION TEST
BARTENDERS FOCUS ON WHAT 3 THINGS
SPEED, AWARENESS, & LEARN GUESTS NAMES
2 KTT MENTION THE WORD 'COLD'
FRESH, HOT BREAD/COLD BUTTER
COLD, FRESH SALADS
SETS THE PACE FOR THE ENTIRE RESTAURANT. SUPPORT FOR THE HOST STAND & GUESTS
LAD - LEADER AT THE DOOR
OUR VERY FIRST TEXAS ROADHOUSE IS LOCATED IN
HOW OFTEN DOES TRAINER MEETINGS & OUTINGS NEED TO HAPPEN
ONCE A QUARTER, EVERY 3 MONTHS
HOST FOCUS ON WHAT 3 THINGS
WHICH KTT SPECIFICALLY REFERS TO BROIL AREA
SEASON/COOK PROCEDURES (1 MIN PER SIDE - FLAT TOP/GRILL TEMP)
ONGOING & NEVER ENDS
TRAINING !!!!
THIS IS TEXAS ROADHOUSE'S WAY OF RAISING MONEY FOR A FUND AVAILABLE FOR OUR ROADIES PUT IN CRISIS SITUATIONS
WHAT DAY OF THE MONTH DO CHAMPS LETTER SUBMISSION FORMS AND TRACKING NEED TO BE DONE BY
1ST OF THE MONTH
WHAT 4 THINGS DOES OUR AMBIENCE INCLUDE
LIGHTING, TEMPERATURE, MUSIC LEVELS, & TV'S
4 KTT MENTION THE WORD 'HOT'
RIBS - HOT; FALL OFF THE BONE
HOT MASHED POTATOES
FRESH, HOT BREAD/COLD BUTTER
SIDE ITEMS HOT & FRESH
MAKING A LEGENDARY & LASTING IMPRESSION. INITIAL REACTION IN HOPES OF BUILDING REGULARS
FTG - FIRST TIME GUEST
WHAT ARE OUR CORE VALUES
PASSION, PARTNERSHIP, INTEGRITY, FUN... ALL WITH PURPOSE
LIST 4 THINGS THAT ARE CONSIDERED 'DEVELOPMENT' PROJECTS IN THE CHAMPS PROGRAM
DEVELOPMENT WORKBOOK CHAPTERS
ATTEND & LEAD AN ORIENTATION
TRAINING MATERIALS SET UP FOR POSITIONS
TRAINERS CERTIFIED BY TTT
VALIDATED IN POSITIONS
ETC