Enter Title

Bye Bye Tyler

100

How do you note an account when a customer comes in with service problems?

#Service

200

True of False

EID does not have to be ran for addlines

False

300

How many forms of ID to you have to present if you don't have a KY ID?

1

Solow the Tech

100

True or False

Spartan go cam in an advance data

False 

M2m

200

When Does EID have to be ran?

Anytime new lines of service is added to existing accounts

BCO

New service

300

Name 3 of the  current promos?

Lenovo tablets for $1

J3, LG K30, SE less than $5

Moto G6 play, Z2 play, Z2 force, 6s less than $10

Need an Assistant

100

What time should you arrive to work for your scheduled shift?

15 minutes early

200

When does a credit check not have to be ran on a BCO

Spouse to Spouse

300

How does the phobio contest work?

• Renewal plus Phobio Trade In on same invoice* = 1 Run

• Renewal +Phobio Trade in + accessory on same invoice* = 2 Runs

• New Activation + Phobio Trade In on same invoice* = 3 Runs

• New Activation + Phobio Trade In + Accessory on same invoice* = Grand Slam (4 Runs)

BCO FTW

100

What does VLOR stand for?

Verbal Letter of Release

200

BCO can take up to how many days to complete?

30

300

What steps should be taken when completing a GSX

Make sure that the device has coverage

FMIP is off

Make sure that the ticket is created.

Walmart special

100

What do you do with disconnect checklists?

Turn them in QA

Nikki sends them up every Monday.

200

When is ownership taken for BCOS

When they sign the CSA