Acronyms
This organization sets and monitors care standards for facilities that participate in Medicare/Medicaid
CMS
Who is responsible for Quality in the kitchen?
All employees!!!
State the temperature danger zone
41-135 OF
What is the "super-duper" danger zone? Temperature where bacteria grows extremely fast....
A detailed job list including hours and location of the job, qualifications, and salary range.
What is a Job description?
What is the regulation for the amount of time between Dinner and Breakfast?
14 hours or less.
May be 16 if a nourishing snack is offered at bedtime
The intent of this Federal law is to protect the Privacy of Healthcare Clients (name, diagnoses, medical treatment records)
What is HIPAA?
Health Insurance Portability and Accountability Act
How should a new employee be oriented?
On the job training, practice with coaching, written information.
The cook reheated the soup for trayline to 145OF. What should the manager do?
Correct the issue immediately
Educate, counsel the cook. Follow progressive discipline if warranted.
This is a graphical tool that shows the job relationships in a facility
What is an organizational chart?
Is the following a legal interview question:
How old are you?
NO
Rephrase into a legal interview question
This organization writes the food code and regulates foods (with the exception of eggs and milk) and pharmaceuticals.
What is the FDA?
How can a CDM engage staff in change?
-explain the reason for change
- include in change planning process
This type of performance review takes feedback from an employees peers, leaders and subordinates.
What is a 360 review?
The CDM is needs to conduct an inservice at the monthly meeting, what should they do first?
Evaluate learning needs.
This legislation requires employers provide medical leave to qualified employees.
What is the FMLA Act?
-how much leave?
-what companies must comply?
-what situations qualify?
What is a TCS Food?
A food that needs time temperature control for safety
When talking with others, how can you obtain feedback?
Watch for non-verbal cues.
Ask questions to assess understanding
This program helps employees with drugs, alcohol, family problems, and thoughts and behaviors that may affect work performance.
Employee assistance program.
What is EAP?
Calculate employee turnover in a department that has 32 employees and 4 have left in the past 6 months.
12.5%
What should be done when a patient/resident does not like the food served to them at meal time?
The should be offered a nutritionally equivalent alternative.
Asking whether a candidate for a receiver position is able to lift up to 75 pounds would be considered what type of interview question?
BFOQ- Bona Fide occupational qualification
What is the most important objective when doing a department schedule?
Meeting the operational needs of the department
List production quality standards for Muffins
Golden brown color, slightly rounded top, moist crumb, no tunnels, well blended flavor
"Employee prepares food in the specified quantity on production schedule" is an example of:
A)Production Schedule
B)Performance Standard
C) Job Description
B) performance standard
Specific statement describing the outcome of work to be performed.
According to FDA food code, a kitchen must have what on staff at all times?
A person in charge who is certified in food safety.