Know Your Verses
Specified range of acceptable results vs. boundaries of common variation in a process
Three gates: PM -> Team ->CCB
What is Change Control Steps
SNARDO
What is Stakeholder Categories
Resistor
Neutral
Advocate
Driver
Supporter
Observer
6 ways to document, monitor and control project work
What is Types of Reports (Work Performance Reports)
Status Report
Progress Report
Forecast Report
Trend Analysis Report
Variance Report
Earned Value Analysis
Look out for Out of Control Limits
What is Control Charts
Correctness meeting quality of work results vs. Acceptance of work results
What is Inspection: Control Quality vs. Validate Scope
Planned -> Created -> Verified -> Accepted -> Close Project
What is Life Span of a Deliverable
PEACE vs. EDICT
What is Manage Quality / Quality Assurance vs. Quality Control
Audit <-> Inspection
Processes <-> Deliverables
Ensure <-> Eliminate Defects
Client/QA dept <-> Team/QC dept
Executing <-> Controlling
Scheduled or randomly structured independent process to identity if activities comply with organizational policies
What is Quality Audits
Representation of situations showing casual influences, time ordering of events, and other relationships among variables and outcome
Organized constructed investigation to find errors vs. examine, measure and check if product conforms to quality standards
Use Quality Assurance to correct the process itself
What is the 3rd step in the 5 Levels of Effective Quality Management
Estimating team resource, type, and quantities of materials, equipment and supplies
What is Estimate Activity Resources
Provides common understanding of project scope among stakeholders and enables detailed planning
Used for identifying where quality defeats can occur
What is Flowchart
Project purpose and measurable project objectives vs product scope description and acceptance criteria
What is Charter vs. Scope Statement
Delivery Methods, Contract Types, and Procurement Phases
What is Procurement Strategy
Ranges of Rough Order of Magnitude, Budget, and Definitive
What is Cost Esimates
Determine the cause and degree of difference between the baseline and actual performance
What is Variance Analysis
Weighted Milestones, Fixed Formula, Percent Complete
What is Methods of Using EVM
Conformance to Requirements vs. Product rank
What is quality vs. grade
WBS Dictionary, Control Account, and Planning Packages
What is Work Breakdown Structure
Requirements Documentation and Traceability Matrix
Outputs of Collect Requirements
Selection of the best of several alternative courses of action
What is Decision Tree Analysis
Need for power, achievement, and affiliation
What is David McClelland Theory