Historical IVCi CSW Events
The theme where we had Vincredible, a life sized batman, and others of the like around the company
Who is Everyday Heros
A proprietary tool used to track all components of an installation from resources to cost
What is IVCi Project
I provide web-enabled access to email, important documents, contacts, and calendar on almost any device—including PCs, Macintosh computers, iPhones, Android phones, and BlackBerry smartphones
What is MS Office 365
A complaining customer is always this
What is always right
I used to be a firework but now I am a group.
What is WebEx Teams
The theme of Customer Service Week 2017
What is Building Trust
I was rolled out on workplace on January 11, 2018 to ensure customer ROI
What is the CAP/PAS program
I am a total video collaboration service powered by Videxio that spans traditional endpoints, software clients and mobile devices.
What is the CVE or Cloud Video Experience.
CRM stands for this
What is customer relationship management
You can find out what marketing is up to, who our raving fans are, or post pictures of your healthy meals. You use me on the phone and computer. I am here to help you connect with the company and your co-workers
What is Workplace
The year of carnival games, a dunk tank and lots of pie!
What is 2014
If you need to request time off, there's only one place to go
What is ADP
I am where you should save your files to in order to access them from any device
What is OneDrive
Departments at IVCi that rely on your work to proceed on their own objectives are known as these type of customers
What are internal customers
We collaborate to plan ways to improve overall well-being and inspiring positive changes. We host contests, events and initatives to help people get and stay healthy.
What is the Wellness Committee
The year we declared Excellence Happens Here
What is 2018
The form you need to fill out to visit a customer, go to job site, or travel to HQ
What is the Travel Itinerary
You can use this to share kudos, keep up to date on company events, or gets tips on how to improve your wellness
What is Workplace?
A customer who is so pleased with the service they received that they want to share their experience with others is known as this
What is a promoter
I test your knowledge in creating, operating, and servicing AV solutions as well as conducting AV management activities that provide for the best audiovisual resolutions of the client's needs, both on time and within budget.
What is the CTS Exam
The year that IVCi officially started celebrating Customer Service Week
What is 2012
Used for requesting trainings and to assist in the maintenance of certifications
What is Train Trak
IT has successfully enabled this feature which allows for access to various programs or systems without needing to remember multiple usernames and passwords
What is SSO (Single Sign On)
This entity declared Customer Service Week a national event in 1992
What is the US Congress
I am written recognition from a customer directed at an employee or group
What is a kudo