Mixed Bag 2
_________ is a set of formal rules used to determine the will of the majority through fair and orderly discussion and debate.
Parliamentary procedure
All of the following nonverbal behaviors are characteristics of nonverbal immediacy EXCEPT
a) more eye contact.
b) more touching.
c) more leaning back.
d) more relaxed posture.
e) more laughing and smiling.
c) more leaning back
Which of the following answers identifies the three indispensable elements of a meeting identified in your text?
a) place, people, and purpose
b) members, collaboration, goal
c) structure, chairperson, schedule
d) goal, quality content, and structure
e) spontaneity, structure, and strategies
c) structure, chairperson, schedule
Which type of listening focuses on using critical thinking skills to analyze what you hear?
a) Listening to remember
b) Listening to empathize
c) Listening to interpret
d) Listening to evaluate
e) Listening to understand
d) Listening to evaluate
Research suggests that nonverbal communication accounts for between ___________% of the meaning we communicate to others when we interact with them face-to-face.
a) 20-30
b) 30-40
c) 40-50
d) 50-60
e) 60-70
E) 60–70
________ is the study of body movement and physical expression.
Kinesics
Good listeners use their extra thought speed productively. They do all of the following EXCEPT
a) identify and summarize main ideas.
b) pay extra attention to nonverbal behavior.
c) analyze arguments.
d) assess the relevance of a speaker’s comments.
e) listen exclusively for facts and statistics.
e) listen exclusively for facts and statistics.
_________ is the outline of items to be discussed and the tasks to be accomplished at a meeting.
a) A set of minutes
b) An action item
c) An agenda
d) A report
e) A call to order
c) An agenda
Several studies report that without listening training, most people listen at _______ efficiency.
a) 15%
b) 25%
c) 35%
d) 45%
e) 55%
B
The specialized or technical language of a profession is referred to as
a) denotative.
b) dialects.
c) concrete.
d) abstract.
e) jargon.
E) Jargon
_________ is the term that describes the study of how we perceive and use space within the context of a culture.
Proxemics
When Ralph Nichols wrote, “We must always withhold evaluation until our comprehension is complete,” which listening strategy was he describing?
a) Listen for big ideas
b) Overcome distractions
c) “Listen” to nonverbal behavior
d) Listen before you leap
e) Help your group listen
d) Listen before you leap
The chairperson of a meeting should do all of the following EXCEPT
a) notify everyone who should attend.
b) prepare for participation in the discussion.
c) distribute minutes and reports after the meeting.
d) keep the group focused on the task.
e) take minutes during the meeting.
e) take minutes during the meeting.
Studies have found that listening occupies _______ of a college student’s communicating time.
a) less than 10%
b) less than 30%
c) more than 50%
d) more than 70%
e) about 95%
C
__________ is the communicative means groups use to achieve group goals, the stimulus we use to build relationships, and the evidence we use to assess group work.
Team talk
A _________ is a memory aid based on something simple, such as a pattern of rhyme.
Mnemonic
According to anthropologist Edward T. Hall, what are the distance parameters most North Americans use when interacting with new acquaintances and strangers?
a) 0 to 18 inches
b) 18 inches to 4 feet
c) 4 feet to 8 feet
d) 8 feet to 12 feet
e) 12 feet to 15 feet
c) 4 feet to 8 feet
The written record of a group’s discussion and activities is referred to as
a) the minutes.
b) an action item.
c) an agenda.
d) a report.
e) a call to order.
a) the minutes.
If you want to accurately comprehend the intended meaning of group members’ spoken and nonverbal messages, you should listen to
a) understand.
b) remember.
c) interpret.
d) evaluate.
e) respond.
a) understand
Which team talk dimension focuses on members using plural pronouns rather than singular ones when talking about the group and its work?
a) Identification
b) Interdependence
c) Power differentiation
d) Social distance
e) Negotiation process
A) Identification
What does each letter of HURIER stand for?
Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding
Which of the following theoretical perspectives describes the need to balance dialectic tensions such as both individual and group goals, both structure and spontaneity, and both conflict and cohesion?
a) Chaos
b) Complexity
c) Order
d) Structuration
e) Deliberation
b) Complexity
When an association’s Board of Directors meets to revise an outdated set of by-laws, they are participating in
a) a problem-solving meeting.
b) a decision-making meeting.
c) an information-sharing meeting.
d) an instructional meeting.
e) an executive.
a) a problem-solving meeting
__________ refers to the degree to which you match the importance of and emotions in the speaker’s message in your response
a) Paraphrasing content
b) Paraphrasing depth
c) Paraphrasing meaning
d) Paraphrasing language
e) Paraphrasing nonverbal
b) Paraphrasing depth
Which of the following terms is an example of an abstract word?
a) Meeting
b) Book
c) Computer
d) Dictionary
e) Fairness
E) Fairness