Billing
When should co-pays be collected?
Before being seen by the doctor/appointment
What is the requirement for medical professionals when it comes to nails?
No bright, or dark colors. Keep short and clean.
How many days should the office try to collect payments?
After 30 days 80%
CPU
Central processing unit
What is a cookie
A tiny file that is left on your computer without your permission
What is an encounter form, superbill?
Pre-printed form used to document charges, procedure codes and information about the pt visit.
What is the legal scope of practice for Medical Assistants?
The rules that the physician puts forth in the office.
When an insurance card is presented at the time of visit, what should the MA or MAA do?
Copy both front and back of the card
What is diction?
The style of speaking and enunciating words
What should you NOT do to maintain maintenance of a computer??
Do not put it in the sun.
What is petty cash?
Cash set aside, used for small purchases around the office.
What is the leading cause of death in children?
Injuries
Is the appointment book a legal document?
Yes
AMA
Against Medical Advice
What is computer hardware?
Keyboard
Monitor
Motherboard
Speakers
When should the medical office discuss fees to a pt?
Before they see a doctor or nurse.
Are medical assistants licensed or certified? Is it mandatory?
Certified, and it is NOT mandatory
How to correct a patients chart?
Put a line through the mistake, and initial next to it.
EENT
Ears, Eyes, Nose , Throat
What do you do after you receive an email about a patient?
Print the email, put it in the chart and delete the email.
What is a single entry system?
A form of book keeping and accounting, in which each financial transaction is a single entry in a journal
List 5 things that are considered biohazard waste?
1. Blood
2.Vomit
3. Human tissues or fluids
4. Diapers/ Human waste
5. Old needles
What is the most common used type of scheduling
Fixed schedule
What is UCR and define all three
Usual, customary, reasonable
U-Usual
C-Customary
R-Reasonable
All together- The amount paid for medical service.
Which of the following is a peripheral?
A. Modem
B. Zip drive
C. Internet
D.Keyboard
A. Modem