Tran Codes
Endorsements
Making Better Happen
Fraud
Account Ownership
100

The tran code used for checking deposits.

What is 36


100

What type of endorsement can be seen below:

                         

                   Pay to Order of Mary Smith

                           John Smith

Special

100

After how many rings must you answer the phone

What is 3

100

Fraud that occurs when a purse or wallet is stolen and the individual impersonates the victim

What is felony lane gang

100

A primary beneficiary can make a withdraw from an account

False

200

The tran code used for loan advances

What is 51

200

Who must always be the first endorsement on a check

What is the payee

200

The cash limits for the commercial and regular teller drawers are

What is 13,000 for commercial drawers and 8,000 for other drawers
200

Because of the large amount of loss the bank has acquired due to fraud, no teller has the authority to cash any check over what amount

What is $750, unless approved by a supervisor

200

Primary beneficiary can obtain balances

False

300

The tran code 91 is used for what transactions

What is on us checks

300

How should the payee endorse a check

What is exactly as it appears on the front of the check

300

If fraud is discovered on the frontline who do you email

What is the new email group - Fraud
300

A POD is also known as

Primary Beneficiary

400

The tran code used for a transfer from savings to another account.

What is 65

400

If a check is made payable to parties whose names are joined by "or", comma (,), /, -, or other symbols who is supposed to endorse the check

What is all parties may endorse the check, but only one is required
400

Among the Benton Downtown tellers who uses the core 5 the most often

What is Lexie Thrasher

400

An attempt to gain personal information through the use of emails and attachments

Phishing

500

Two tran codes you cannot use without on a checking transaction ticket without supervisor approval.

What is 51 and 55

500

"For Deposit Only" is what type of endorsement

Restrictive

500

Name the core 5


1. Greet every customer with a smile

2. Maintain eye contact

3. Call every customer by name

4. Stay connected in conversation

5. Tell every customer that we appreciate them

500

The drive thru lane the Felony Lane Gang typically use

What is the last lane