Credit Policies
Credit policies 2
Patient Solutions
Credit Team
MAC
100

The phone number we give to customers for Greensky customer service

What is 1-866-936-0602

100

"STATE LEGISLATION REQUIRES MATCH ON MORE IDENTIFICATION INFORMATION." is a pend for which state?

What is (Rhode Island)

100

The minimum approval amount for a patient solutions account

What is $1000

100

Who were the two Analysts of the month for September?

Jessica and Shelon

100

What is the max approval for a MAC access account?

What is... $5,000

200

For THD.com, If either applicant has a 0 FICO Score the other applicant must have a minimum FICO Score of ___ in order to approve. (fill in blank)

What is 740

200

Customers can only have 1 of what (3) types of accounts?

1.

2.

3.


1. Consumer Direct

2. Rooms to Go

3. Macs

200

What goes in the product field on the decisions page when approving a Coast Dental application?

8129

200

Who were the two analysts of the month for August?

Morgan and Dario

200

MAC accounts will not be qualified to receive a lower APR at that time if their FICO is less than ____


(what FICO)

What is 700

300

Decline the app If the applicant’s unsecured revolving balances are >=$75,000 and the Fico is >= What


(what fico)

What is 720

300

The correct term for mac select and mac access approvals is....

What is mac-1000-20.74
(will take 20.74)
300

Goes in the "term" field on the decisions page when approving a coast dental

What is PLAN-8129-29.99-D (will take "29.99" as a correct answer)

300

The two analysts of the month for July

Who are Lashoan and Preston

300

The box you check on the decisions page when approving a mac access

What is the Sponsor Guarantee Box

400

On these (5) types of applications incoming calls cannot be used to resolve Consumer Statements

What is THD In‐Store, THD‐Online, RTG, MAC and GreenSky Consumer Direct

400

According to the master policy, on an individual application with an incomplete address (only street number and zip code), What is the first thing you should do?

What is..

Review the credit report the credit report to see if the street number and zip code match the most recent reported address.

(-10 points if you did not mention "most recent")

400

 (2) fraudshield codes for patient solutions seamless that are we supposed to ignore


Hint: They are address pends 

What is fraudshield codes [02,and 19]

400

Q4 Compliance training is due by....

When is 12/31/18

400

The box you check on the decisions page when approving a mac select

What is the Merchant Guarantee Box