in-kind transfer
COO
4help
Potpourri
Resources and Systems
100

This is the debit limit we allow or below when accepting a full transfer.

What is 250 dollars?

100

This is what COO stands for.

What is Change of Ownership?

100

The name of the 4help trainer you have today (First middle and last).

What is Joseph Paul Husta?

100

The ideal two forms that can be utilized for vba to vba internal gift.

What are coo form and loi for gifted securities.

100

Name three of the six resources that can be utilized to check an incoming transfer.

What are AWD comments, processing timeframes Sharepoint article, CRM browser contact events, Track your transfer tool, Scratchpad in Thomson?

200
This will often occur when transferring an account and the security is a already matured bank cd, low priced security, or private placement.

What is receive a transfer reject?

200

The amount of coo forms needed if a trust account assets are going to split up into 10 new individual accounts that the trustees are not on.

What is 10?

200

The ext. for 4help in numerals.

What is 44357?

200

The reason you cannot do a internal gift over the phone cross platform.

What is the cost basis information does not carry over correctly?

200
The name of the form that can assist with transfer requests that were never submitted.

What is the TOA missed transfer and track your transfer form?

300

This type of transfer requires both parties to submit a separate request simultaneously and is typically associated with stock options.

What is a DWAC?

300

The name of the COO guest speaker.

Who is Jay Nulty?

300

Name 2 of 5 "TL" functions 4help can assist with.

What is cross registration override, reset awd password, look up micros for joint account situations, update exchange indicators, and cancel settlement fund transactions in a vba?

300

OAA stands for this.

What is open an account?

300

The form if a TL is looking for an exception with Processing.

What is the client support request form?

400

This is what PTF stands for.

What is Position Transfer Fund?

400

The seven common coo nigos that Jay presented.

What are


    • Missing Signature

    • Client signs with birthdate

    • Clients signature outside 90 days

    • Missing additional authentication

    • Missing EIN or SSN

    • Missing new account form

    • Missing, outdated, unoriginal legal documents (CLOT, CDC, Divorce Docs)?

400

The name of the link if a infowave article needs to be updated. 

What is "does this page need to be updated?" link?
400

The name of the group that can assist with questions on depositing stock certs.

Who are SRT?

400

Name 2 of the 5 systems that you can check in regards a toa status.

What are AWD, TYT link, Thomson One, AWD, and Crm Browser?

500

This is the form you need to use if the firm does not accept in-kind language.

What is the Brokerage Account Transfer form?

500

This can be used for COO due to death scenarios only.

What is docusign?

500

The 4 information center requests now available on 4help's sharepoint.

What are 1news assistance, sme assistance, data assistance, a sit-with?

500

This is what VCEP stand for.

What is Vanguard Charitable Endowment Program?

500

The resources in order when handling calls listed in infowave.

What is 1. Online resources - WAVE, InfoWave, RIG Knowledge Center, CrewNet, Daily Updates, etc.
2. Team members and team leaders.
3. 4HELP (Always place the client on hold and open a separate phone line when contacting the 4Help team; never conference or transfer.)?