Reactivate
Reenrollment
Enrollment
Referral
Products
100

It's the easiest way to reactivate.

Going online

100

The main difference between reactivation and re-enrolling is this.

Re-enrollments are considered brand new customers.

100

The Marketing Executive who introduced Melaleuca to the new customer is called who?

The Enroller

100

How can we help someone without an enroller become a customer?

Referral

100

Name 4 items in the Alloy Line?

Classic AP/Deodorant, Classic Shave Gel, Classic Cleansing Bar, Body Wash, Cologne, Sport Deodorant etc

200

What is an active customer?

Ordering 29 product points.

200

A customer up to Product Advocate need to wait how long to re-enroll?

6 months of consecutive inactivity

200

When is the SSN required for a Canadian Enrollment?

NEVER.....EVER

200
What is the time frame that the referral will hear from someone once we process the referral? 

72 Hours

200

What is the difference between the HE MelaPower and the Traditional MelaPower

HE  - high efficiency washer and dryers

300
The cost of the membership is____ with reactivation?

Free

300

Executive Status Director or higher needs to wait how long to re-enroll?

12 months

300

What is the Closing Statement for every enrollment?

Remember to send in the paperwork, and have the customer place their first order so we can add their preferred benefits. 

300

What emotions should be expressed during a referral?

Excitement, authentic enthusiasm, appreciation

300

Which supplement used the antioxidant power of 10,000 grapes in every bottle?

ProvexCV

400

The customer falls into their original organization or a new one with reactivating?

Their original organization. 

400

What is the first thing you do with a Senior Director who wants to re-enroll?

1: Re-enroll them, Duh

2: Tell them to call BD

2: Tell them to call BD

400

What does the different participation levels mean?

0 - customer with no IMEA

1 - customer w/ IMEA

2: Part time builder

3: Full time builder

400

What is the difference between Sol-u-Mel and Sol-U-Guard?

Disinfectant, 3 in 1 cleanser

500

T/F There are 3 ways a customer can reactivate? If so what are the ways a customer can reactivate?

T: Online, Paperwork, EV

500

You double check these on the old account prior to re-enrolling that customer.

Certificates, COA, Holds, Executive Status, 1 month of inactivity and if their old email is deleted. 
500

What is the process if you are completing an enrollment and the phone number or email shows as a duplicate in the system?

Find the old account, delete info.

Go to Supervisor with any questions.

500

What is the supplement that helps with cognitive health support?

Unforgettables