Communication
Communication involving letters, memos, forms, notice boards.
Written Communication
Appointing workers from inside the business.
Internal Recruitment
Legally binding document between and employer and employee in which each has certain obligations.
Contract of Employment
Process which involves increasing the knowledge and skills of a worker to enable them to do their jobs more effectively.
Training
The desire to achieve a goal.
Motivation
Email, internet, Mobile phones are examples of....
Electronic Communication
Appointing workers from outside the business.
External Recruitment
Where a worker is dismissed unfairly by a business.
Unfair dismissal
Training giving to new employees when they first start a job.
Induction training
The pleasure, enjoyment or sense of achievement that employees get from there work.
Job satisfaction
Terminology that is used and understood by certain members of a group.
Jargon
Personal profile of the type of person needed to do a particular job.
Person Specification
A court which deals with cases involving disputes between employers and employees.
Employment Tribunal
Training that takes place off the job area.
Off the job training
Order of peoples needs starting with basic human needs.
Maslow's hierarchy of needs
Employees meeting outside of work is an example of a...
informal group
Document which shows clearly the tasks, duties, and responsibilities expected of a worker for a particular job.
Job description
Favouring one person over another.
Discrimination
Training that takes place while doing the job.
On the job training
Basic needs of humans for survival
Physiological needs
Communication which is organised by a business involving departments.
Formal Groups
Document used by a job seeker which lists personal details, qualifications, work experience, referees and other details.
Curriculum Vitae
Legislation which exists to protect people at work.
Health and safety legislation
Type of on the job training where workers are paid working with more experienced staff to gain specific job skills.
apprenticeships
Things at work that result in job dissatisfaction
Hygiene factors