Promotions
FirstNet
Small Business
MyCSP
Operations
100

What is the total MAX credit a customer can get when qualifying for the IHX Private offer on an iPhone XR?

What is $700 maximum total credit

Apple iPhone 8 256GB, iPhone 8 Plus models, iPhone X, XR, XS and XS Max models

100

FirstNet Subscriber paid activations will earn each IHE how much on each activation through February 28th?

What is additional $10.00 or 200 FAME Points

100

What is the standard activation fee for a CRU customer signing up for service?

What is $0. Activation fees are waived with the AMB Agreement.

100

What day of the week does the Frontline Focus Video come out on MyCSP?

What is Tuesday

100

What is your limit for checked out inventory?

What is $10,000 Max checked out

200

Customers purchasing an LG V40 or G6 Duo qualify for a $400 trade in credit when they trade in a device valued at how much?

What is a minimum of $20 trade in value after all questions have been answered.

200

True or False. ALL iPhones are Band 14 FirstNet ready

What is False. The iPhone 7, iPhone 8, and iPhone X are not Band 14 capable.

200

Does the AMB agreement monthly discount apply to the Unlimited Plan on a CRU customer?

What is No, They do not qualify for monthly discounts on the Unlimited Plan.

200

If an article is listed in BLUE on in your MyCSP new feed, what does the color Blue represent?

What is the article is unread. Once read the article will change to grey color.

200

For the 2019 Ops review, You are required to have these 3 items in your fleet car wallet.

What is WEX Card, Current Registration and Insurance Card

300

What are the changes to the BOGO offer effective Feb 14th?

What is No TV required for BOGO offer!!

300

Starting Feb 5th, FirstNet subscriber paid users will receive (BLANK)$ credit with the activation of an eligible Subscriber Paid rate plan and (Blank)% discount on select accessories.

What is $150 credit and 40% accessories

300

If a CRU customer signs up for Autopay, do they get the monthly discount off their bill?

What is Yes!

300

Where would you find information regarding the ReignMakers on MyCSP?

What is the ReignMaker Resource-Pacific State

300

True or False. It is ok to keep accessories outside your safe in a bin or box if your going to sell them to the customer that day?

What is false. ALL Inventory (Devices, SIM cards and Accessories) are required to be in your safe at ALL times.

400

Tell me the 3 of the 5 FREE phones offered on our Value Device Promotion.

What is the LG K30, Moto G6 Play, Samsung J7, Samsung J3 and LG Stylo 4+.


iPhone 6s and Samsung A6 are $5/month

400

To add a customer to the FirstNet Platform, what website do you use and how do you access it?

What is Halo4magrs and can be accessed in Opus under Quick Links<business<halo4mgrs OR through preloaded app on tablet.

400

What is the ACT Tool credit if a customer purchases a SMARTPHONE?

What is $100 credit if signing up on the Unlimited and $150 if signing up with Non-Unlimited plans.

400

If you have a question in regards an article you read on MyCSP, where can you ask a question on MyCSP specific to the article?

What is under the same article in the comment section, ask questions or give comments and find answers.

400

How long do Mobility Forms need to be kept on site?

What is 4 years!

500

Military and Veteran families qualify for what 3 discounts when signing up for the Unlimited & More Premium/&More plans.

What is 25% off monthly plans, $15 off monthly TV service charge and $15 monthly internet service charge.

500

Name 3 types of customers who qualify for FirstNet Subscriber Paid Accelerator?

What is Local, state and federal law enforcement agencies, EMS or ambulance-(Ground or Air)

Fire Dept, National Guard, Some Volunteer agencies (fire, EMT and Paramedics)

500

What is the MAX amount of lines a customer signing up on a Small business PERSONAL LIABILITY (SBPL)account can have the first year?

What is 10 lines. 7 lines to start and can add 3 more ines after 6 months.

500

If you wanted to find a Sku/Price list for multiple devices on MyCSP, where is the easiest place to find that?

What is Link Center (on right side)< M-R<Pricing and Promos<National Pricing Information<Current Device Price Sheet

500

If your Opus cart crashes during a transaction, how do you sell out the devices that were in your cart if it is the same day? 

What is in the customers account under the correct mobile number, select the installment agreement and select "Recreate Lost Cart" with Installment plan to add back into the cart for same day transactions.