Management Basics
Organizing, Controlling, Leading & Planning
What are the 4 functions of management?
This receives more than 25% of its total sales revenues from operations outside the parent’s home country; is managed as an integrated worldwide business systems; is controlled by a single management authority, and regards the entire world as one market.
What are characteristics of a multinational corporation?
All outside elements that could affect the organization and the factors that affect organizations directly.
What is the Task Environment?
Social, political and economic forces.
What factors affect management practices and perspectives?
A formal statement of a company’s values concerning ethics and social issues.
What is a code of ethics?
Technical, Human & Conceptual
What are the 3 categories of management skills?
The ability of managers to appreciate and influence individuals, groups, organizations, and systems that represent different social, cultural, political, institutional, intellectual, and psychological characteristics
What is a global mindset?
Factors that affect organizations indirectly.
What is the General Environment?
Classical, Scientific, Bureaucratic, Humanistic and Systems.
What are perspectives/theories of management?
Management’s obligation to make choices and take actions that will contribute to the welfare and interests of society, not just the organization.
What is Corporate Social Responsibility (CSR)?
Informational, Interpersonal, Decisional
What are the 3 categories of management roles.
Exporting, Global Outsourcing and Partnerships
What are strategies for entering international arenas?
Customers, Competitors, Suppliers and Labor Markets.
What are dimensions of the task environment?
Every situation is unique.
What is the contingency view of management?
A situation concerning right or wrong when values are in conflict, right and wrong cannot be clearly defined, and ethical issues can be very complex.
What is an ethical dilemma?
Using techniques that enable you to get more done in less time and with better results, be more relaxed, and have more time to enjoy your work and your life
What is time management?
Power distance, uncertainty avoidance, individualism, collectivism, masculinity, femininity, long-term and short-term orientation.
Hofstede's Value Dimensions
International, Technical, Socio-cultural, Economic, Natural and Legal-Political.
What are dimensions of the General Environment?
The set of interrelated parts that function as a whole to achieve a common purpose and the parts of a system that depend on one another making the whole is greater than the sum of its parts.
What are a system, subsystems and synergy?
The ability to generate wealth without compromising environmental responsibility and social stewardship, thus meeting the current and future needs of stakeholders while preserving the environment and society so that future generations can meet their needs as well.
What is sustainability?
Ineffective communication skills and practices.
What is the #1 reason managers fail.
The terms used for when people are sensitive to circumstances surrounding social exchanges OR when people use communication primarily to exchange facts and information.
What is high-context and low-context cultures.
This is characterized by values that support the company’s ability to rapidly detect, interpret, and translate signals from the environment into new behavior responses.
What is an adaptability culture?
The act of using social media technologies for interacting with and facilitating communication and collaboration among employees, customers, and other stakeholders
What is social business?
Utilitarian, Individualism, Moral Rights, Justice & Practical
What are frameworks for ethical decision making.