Abuse
purposeful mistreatment that causes physical, mental, or emotional pain or injury to someone.
Abuse
the improper or illegal use of a person’s money, possessions, property, or other assets.
financial abuse
a federal law that requires information be kept private and secure and that organizations take special steps to protect this information.
Health Insurance Portability and Accountability Act (HIPAA)
unlawful restraint that affects a person’s freedom of movement; includes both the threat of being physically restrained and actually being physically restrained.
false imprisonment
a person’s private health information, which includes name, address, telephone number, social security number, email address, and medical record number.
protected health information (PHI)
any treatment, intentional or not, that causes harm to a person’s body.
physical abuse
suspicious injuries
the separation of a person from others against the person’s will.
involuntary seclusion
Protecting Resdient Rights
the purposeful failure to provide needed care, resulting in harm to a person.
active neglect
emotional harm caused by threatening, scaring, humiliating, intimidating, isolating, or insulting a person, or by treating him as a child.
psychological abuse
injury to a person due to professional misconduct through negligence, carelessness, or lack of skill.
malpractice
An unexpected event during the course of care that is not part of the normal routine in a healthcare facility.
Incident
verbal, physical, or sexual abuse of staff by other staff members, residents, or visitors
workplace violence
means to keep things private.
Confidentiality
the use of spoken or written words, pictures, or gestures that threaten, embarrass, or insult a person.
verbal abuse
the repeated use of legal or illegal substances in a way that is harmful to oneself or others.
substance abuse
the failure to provide needed care that results in physical, mental, or emotional harm to a person
neglect
Advocates for residents’ rights, Educates consumers and care providers, Investigates and resolves complaints, Appears in court, Works with investigators, Gives information to public
tasks of an ombudsman
Elderly people, People who have a physical illness or are disabled, People who are developmentally disabled, People who have a mental health disorder or condition, People with communication problems, such as hearing, speech, and vision impairments
people who are vulnerable for abuse
the forcing of a person to perform or participate in sexual acts against her will; includes unwanted touching, exposing oneself, and sharing pornographic material
sexual abuse
actions, or the failure to act or provide the proper care, that result in unintended injury to a person.
negligence
the unintentional failure to provide needed care, resulting in physical, mental, or emotional harm to a person.
passive neglect
Yelling obscenities, Fear, apprehension, or fear of being alone, Poor self-control, Constant pain, Threatening to hurt others, Withdrawal, apathy
Signs that could indicate abuse
any unwelcome sexual advance or behavior that creates an intimidating, hostile, or offensive working environment.
sexual harassment