Survey Readiness
Infection Prevention
Keeping Patients Safe
Unit Management
Playroom Management
100

Introduce yourself by name and title with ID badge clearly visible 

For caregivers, finish with your patient or hand off and wash your hands before beginning your interview with the surveyor 

Hand off your work phone, silence personal phones, no chewing gum 

What is Survey Etiquette?

100

Remember to perform hand hygiene after removing _______, as well as after contact with patients and contaminated surfaces

What is gloves?

100

CDC guidelines require at least 15 seconds.

What is time to wash your hands?

100

______________ per policy, maintains and cleans toys on units.

What is child life?

100

Every patient and family member should be ____________

What is signed in to playroom

200


  • Use at least two (2) ________when providing care, treatment, and services 

What is a patient identifiers? (national patient safety goal of improving accuracy of patient identification)

200

This should be put on outside of the room or immediately upon entry to the room and should be discarded as you leave

What is PPE?

200

Failing to report suspected ______________, including indecency with a child, is a Class B misdemeanor. 

What is child abuse and neglect?

200

Should never be unlocked when staff is not present in the space.

What are playroom doors?

200

At the end of every shift you should sign off on the ______________________

What is the playroom cleaning log

300

Use appropriate hand hygiene before and after patient contact, before and after donning gloves, touching objects, and between tasks
➢ Follow procedures/processes established by the organization to prevent:
o Healthcare-associated infections due to multidrug-resistant organisms (MDROs)
(i.e. MRSA, VRE, CDI)
o Central line-associated bloodstream infections (CLABSI)
o Catheter associated urinary tract infections (CAUTI)
o Surgical-site infections (SSI)

What is a national patient safety goal of reducing the risk of healthcare associated infections?

300

This should cover the entire upper body. Ensure both the waist tie and neck tie are secured.

What is gowns?

300

In the event of this emergency, you should secure exits.

What is a missing child?

300

Cannot be stored on the ground.

What are bouncy seats, boxes or floor mats?

300

This report documents a patient injury in playroom (after the nurse has been notified)

What is safelink

400

Conduct a pre-procedure verification process for the patient
➢ Verify the correct procedure for the correct patient at the correct site from the moment the procedure is scheduled to the moment it begins
➢ Conduct a “time out” - Just before the procedure or marking the incision, the provider will conduct a time out and receive verbal assent by ALL team members using a standardized process containing the following elements:
o Patient - patient full name, DOB and MRN
o Site identification
o Procedure - this shall be patient specific
o Consent form - name of the procedure and site (including laterality) must be the same as the name of the procedure and site described verbally in time out
o Implantable devices/Equipment - the availability and appropriate size need to be verified
o Allergy to medications or latex

What is the national patient safety goal of preventing wrong site, wrong procedure, wrong person surgery by universal protocol?

400

Look at the Epic "Patient Banner" and the type of _________ will be listed in the upper right corner.

What is isolation?

400

In this emergency, you should seek interior shelter 

What is a tornado warning?

400

Should always be face down, not left behind due to PHI

What is patient census

400

Items cannot be stored less than __________

What is 18 inches

500

Medical Emergency Team (MET) is available to respond to a change in a patient’s condition in rapid response (Dial 33333). This information is also available on your Badge Buddies. 

What is response to patients rapidly deteriorating condition?

500

These should extend to cover the wrist of the isolation gown.

What are gloves?

500

In this emergency, you should avoid windows/prepare 

What is severe weather?

500

_______________should be able to speak to your cleaning process if you have toys in an outpatient area.

What is all staff

500

Amount of time cleaning solution should be left on the item

What is 2 minutes