Introduce yourself by name and title with ID badge clearly visible
For caregivers, finish with your patient or hand off and wash your hands before beginning your interview with the surveyor
Hand off your work phone, silence personal phones, no chewing gum
What is Survey Etiquette?
Remember to perform hand hygiene after removing _______, as well as after contact with patients and contaminated surfaces
What is gloves?
CDC guidelines require at least 15 seconds.
What is time to wash your hands?
______________ per policy, maintains and cleans toys on units.
What is child life?
Every patient and family member should be ____________
What is signed in to playroom
What is a patient identifiers? (national patient safety goal of improving accuracy of patient identification)
This should be put on outside of the room or immediately upon entry to the room and should be discarded as you leave
What is PPE?
Failing to report suspected ______________, including indecency with a child, is a Class B misdemeanor.
What is child abuse and neglect?
Should never be unlocked when staff is not present in the space.
What are playroom doors?
At the end of every shift you should sign off on the ______________________
What is the playroom cleaning log
Use appropriate hand hygiene before and after patient contact, before and after donning gloves, touching objects, and between tasks
➢ Follow procedures/processes established by the organization to prevent:
o Healthcare-associated infections due to multidrug-resistant organisms (MDROs)
(i.e. MRSA, VRE, CDI)
o Central line-associated bloodstream infections (CLABSI)
o Catheter associated urinary tract infections (CAUTI)
o Surgical-site infections (SSI)
What is a national patient safety goal of reducing the risk of healthcare associated infections?
This should cover the entire upper body. Ensure both the waist tie and neck tie are secured.
What is gowns?
In the event of this emergency, you should secure exits.
What is a missing child?
Cannot be stored on the ground.
What are bouncy seats, boxes or floor mats?
This report documents a patient injury in playroom (after the nurse has been notified)
What is safelink
Conduct a pre-procedure verification process for the patient
➢ Verify the correct procedure for the correct patient at the correct site from the moment the procedure is scheduled to the moment it begins
➢ Conduct a “time out” - Just before the procedure or marking the incision, the provider will conduct a time out and receive verbal assent by ALL team members using a standardized process containing the following elements:
o Patient - patient full name, DOB and MRN
o Site identification
o Procedure - this shall be patient specific
o Consent form - name of the procedure and site (including laterality) must be the same as the name of the procedure and site described verbally in time out
o Implantable devices/Equipment - the availability and appropriate size need to be verified
o Allergy to medications or latex
What is the national patient safety goal of preventing wrong site, wrong procedure, wrong person surgery by universal protocol?
Look at the Epic "Patient Banner" and the type of _________ will be listed in the upper right corner.
What is isolation?
In this emergency, you should seek interior shelter
What is a tornado warning?
Should always be face down, not left behind due to PHI
What is patient census
Items cannot be stored less than __________
What is 18 inches
Medical Emergency Team (MET) is available to respond to a change in a patient’s condition in rapid response (Dial 33333). This information is also available on your Badge Buddies.
What is response to patients rapidly deteriorating condition?
These should extend to cover the wrist of the isolation gown.
What are gloves?
In this emergency, you should avoid windows/prepare
What is severe weather?
_______________should be able to speak to your cleaning process if you have toys in an outpatient area.
What is all staff
Amount of time cleaning solution should be left on the item
What is 2 minutes