Accreditation
Locations where a copy of the CHA (Community Health Needs Assessment), the SOTCH (State of the County Health Report) and the RCHD Strategic Plan can be found.
Where are Randnet and on the health department website under public health data?
True or False...All clients should be treated the same no matter their beliefs, customs they may have, language they speak, etc.
What is "true"?
True or False..."All vital documents must be translated."
What is "true"?
Where is the Title VI policy located?
Where is:
Randnet
Administration policy manual
Health Education policy manual
I drive
True or False...Policy manuals CAN be stored in a locked office or cabinet.
Accreditation
What is "false".
Policy manuals must be easy to access.
The Health Department's Mission Statement?
What is "To preserve, protect, and improve the health of the community"?
What was the intent of the personal reflection tool each employee completed in December 2018?
What is: to heighten your awareness of how you view clients/patients from culturally and linguistically diverse populations.
True or False...Limited English Proficient (LEP) individuals can use their own interpreters.
What is "True".
However, it must be explained to the individual that they have a right to a "free of charge" interpreter.
If they refuse our interpreter, it must be documented in the medical record and a release of information form must be signed by the client.
Where is the community resource list for interpreters located?
Where is: Health Education
How often is the Community Health Needs Assessment completed?
Accreditation
What is every three years.
List two ways staff may be notified of new or revised policies.
What is:
via email,
presented in a meeting with evidence of communication in meeting minutes,
distribution via memo,
circulating a hard copy for staff to initial or sign after policies are reviewed.
Name two ways to achieve cultural competence.
What is:
be aware of our own cultural view;
be aware of our attitude toward cultural differences;
understand that our own cultural view may differ from others;
knowledge about different cultural practices and worldviews;
understand there is no "one-way" to treat any group.
Translation of written documents includes:
a) All vital documents must be translated
b) Some in-house generated documents will be translated by RCHD staff
c) Most state generated documents will be translated by NCDHHS staff
d) All of the above
What is "d - All of the above"
Name two of the "vital documents" that must be translated into Spanish.
What is:
Consent forms
Complaint forms
Intake forms
Written notices of eligibility
Applications to participate in a recipient's program or activity or to receive benefits for services
Name two locations where the RCHD Title VI Language Access Policy can be found.
Where are:
on randnet under Public Health, Administration Policy Manual;
in the Administration and Health Education Policy Manuals;
on the I drive in the Administration Policy Manual 2018 folder.
Name the location where current, up-to-date Safety Data Sheets (SDS) be found.
Where is Randnet, under the "risk management" link?
"The behaviors and beliefs characteristic of a particular social, ethnic, or age group" is the definition of...
What is "culture"?
Name two potential penalties for non-compliance with Title VI requirements.
What are:
loss of federal funds;
loss of future federal and state funding;
subject to legal actions from NCDHHS, legal services organizations and private individuals.
Name two of the oral language assistance options provided by the RCHD.
(Title VI)
What are:
bilingual staff;
staff interpreters;
contracting for interpreter services;
engaging community volunteers who are competent interpreters;
contracting with a telephone interpreter service.
How often is the State of the County Health Report completed?
Accreditation
What is the two interim years when the health assessment is not being conducted.
Name a two locations where RCHD Administrative Policies can be found.
Where is the cabinet in administration, on the I drive and on randnet?
In the video, what did the speaker say she was most uncomfortable with people having?
What is tattoos and purple Mohawks
Complete the following statement, "No one can discriminate on the basis of __________, __________ or __________ __________."
What is "No one can discriminate on the basis of race, color or national origin"?
"The ability to interact effectively with people of different cultures" is the definition of...
What is "cultural competence"
How often is health departments' Strategic Plan completed?
Accreditation
What is: every three years