OA's
How many OA's are currently in the US Business?
268
What areas of the business do the "Key Accelerators" for 2019 focus on?
Drive Thru
Dine In
Delivery
How many CEV are required for a restaurant annually?
4
How many days Food Safety should a restaurant have in the restaurant?
60 days
Which Field Office(s) currently do not have a OA?
Dallas, Denver and Stamford
Name each leg of the "3 legged stool"
McDonalds Corporation
McDonald's Franchisee
McDonald's Suppliers
CEV's should be conducted during peak hours, what are those time frames?
Breakfast 7:00-10:00am
Lunch 11:00am-2:00pm
Dinner 5:00-7:00pm
Which Field Office has the most OA's?
Chicago
What % of McDonald's Restaurants are run by franchisees
95%
Name two food items that cannot be ordered during a CEV
Any Signature Crafted product
HOTG during dinner
All Day Breakfast (post breakfast)
Limited time offers (LTO)
Customized sandwiches
McCafee for drip coffee and shakes
Oatmeal
Term for a McDonald's Franchise Agreement is for_ _
years.
20
When you arrive at a restaurant and are finished completing the drive thru portion of the visit, you enter the restaurant and...............
Announce and or introduce yourself to the manager in charge
Name the key visits in a ROIP Cycle
Business Planning Session
BSV
CEV
Unannounced FS Visit
Support Visits
Failed comprehensive report needs to be sent to the Operator within:
1 hour
2 hours
3 hours
4 hours
You don't send it the OAL does
2 hours