Values
Practices
100

Telling the truth, even when it is difficult to do so

What is Integrity and Honesty?

100

Greet the customer properly.

Engage in conversation.

Thank customer for business 100% of time.

What is GET 100?

200

Value the opinions of others and have an open mind

What is Respect?

200

Uniform is clean and pressed

What is Sharp?

300

Be reliable by showing up to work on time

What is Trust?

300

Greeting

Eye Contact

Name Recognition

Impress

What is GENI?

400

Going out of your way for someone whether it is a client, coworker, or customer

What is Commitment to People?

400

If you see anything that is unsafe or not clean, please let your supervisor know.

What is Clean and Safe?

500

Listen to concerns and complaints in a positive manner

What is Respect?

500

I know that you expressed interested in a nearby Starbucks.  There is one 1 mile away at 55 Main Street.  Once you get out of the parking lot, drive for 1/2 mile until you get to Main Street.  Make a right onto Main Street and drive 1 mile.  The Starbucks will be on your right side.

What is Impress?