An abbreviation we use before a man's family name.
Mr.
Materials used to protect goods that are shipped or sold.
Invoice.
The place where you live.
Address.
Ms Mónica is not available at the moment, please call later.
Ms + FAMILY NAME.
A title that comes before a woman's family name and that can be used when you do not want to say if she is married or not.
Ms.
An official rule made by a government or some other authority.
Regulation.
When more time is allowed for something.
Extension.
Things that you can do or that you are good at.
Skills.
PLACED.
Have you ANSWERED his email?
Have you _________ his email?
Replied to.
The amount of kilograms (kg) or pounds (lbs).
Weight.
An object or piece of equipment that has been designed to do a particular job.
Device.
Any degrees or certifications that you have.
Education.
click ON it.
You are exchanging emails with a client. They ask you a question but you don't know the answer yet. You will know the answer later. What can you say to them?
I will keep you posted.
When a customer says that he or she is not happy with the service.
Complaint.
The conditions of when and how a customer should make payments.
Payment terms.
Working experience/professional experience.
Hello. Could I speak to Mr Fariña, please?
Yes, I am.
Yes, this is he/Yes, speaking.
What is a nice way to end an email conversation with a customer?
I am at your disposal for anything you may need.
A tax that is paid on goods coming into or going out of a country.
Tariff.
The timing and amount of money coming in and going out of a company.
Cash flow.
The name and contact information of people who can say that you are good at your job.
References.
I am good at speak English.
at speaking English.