STEP
The average cartons per minute used to calculate unload time?
What is 2.5
Mens shoes, ladies shoes, kids shoes & lingerie
What are the 4 approved departments that STEP team are approved to do SET
How often fitting room associates should check the fitting room
What is every 30 minutes
The 5 authorized positions approved to process MOS?
Managers, Cash Office, MOD+, FES, SRL
Where was the fortune cookie invented?
what is America! (Most people think it was China)
5 key tasks of the scanner
Scan boxes with 5 count, cut boxes open, Stage large domestics in laundry bin or by receiving door, place shoes in orange taped area, remove single shoes & place neatly in empty carton.
5 key tasks associates SET'ing apparel should do during their assignment
What is snake the department, pull out empty hangers, trust the nub, re-boot hangers, remove items in the wrong category
The 4 tasks fitting room associates should do during the check in/out process
What is count the items, check the ticket, secure the hardtag, pat the product down.
The 3 main components of the ONE PLAN
What are MOS, SPS & Leadership Matters
What is the dot over the "i" and "j" called?
What is a tittle
The 4 key tasks of the purifier
What are Remove handbags & place in empty carton, Hang lingerie on 4-bar z-bar (place lingerie w/o hanger in box on bottom of z-bar), Determine if carton is mostly hardlines or apparel removing items that don't belong, send cartons down appropriate nest-a-flex
Circle tape, trash bags, yellow ticket, pen, do-it-again tabs, jumbo size stickers
What are the 6 supplies that go in the SET supply bin on the SET mini-hummer
The 5 pieces of approved fixtures/equipment allowed in the fitting room
What is (1) T-stand, (2) z-bars nested, (1) trash can, (1) go-back cart
The 6 best practices through which we capture and collect MOS & MMDs?
STEP, SET, Fitting Room, FAST, Markdowns & Trash Inspections
Which song was the most played on American radio, during the 20th century, and for how many times was it played?
What is "You have lost that loving feeling" It was played over 8 million times!
The 10 pieces of fixtures/equipment needed to set up an apparel POD to Ross standards
What are (3) z-bars, (1) stack blue bins, (1) hanger tree w/nub pouch, (1) hardtag caddy, (2) trash cans. (2) fatigue mats
The number of paddles that belong on a SET recovery cart
What is 8 unless you have petite & maternity then its 9
Sort it on the z-bar and let it be captured by markdown team or through fast sku
What a fitting room associate should do with un-ticketed merchandise
The #1 way Ross has identified internal activity at the front end?
What is Unit Shrink Observations
In which state is it illegal to catch mice without a hunting license?
What is Ohio
The 4 key pieces of equipment that stop/go signs go on
What are Apparel z-bars, Lingerie z-bar, shoe mini-hummers, handbag mini-hummers
Percent of product to be EAS audited by MOD and which SET equipment gets a stop/go sign
What is 10% or 25% based on last EAS & sizing score. and what is SET mini-hummer.
Fitting room associates role in the SET process
What is nub Front End Apparel go-backs and sort them by size and classification on the Z-Rack
The 3 SPS Best in Class components and their goals
What is SPS rated 3 or >, SPS Hour usage 90% or . & SPS TRUE Usage 85% or >
In China, animals are forbidden to use human language. This belief led to the ban of which famous Lewis Carroll book?
What is Alice in Wonderland