Z Change Code & X Date Changes
How does a policy get to the Z change code?
PI changes have processed from A to Z.
What is one action code on the DIVPI main screen?
P, C, D, or R.
What is one of the first resources you should utilize when working an error/review?
Either the code manual, the common errors job aid, or FAQ's.
What screen do we access to add the anti-theft discount?
The 7.17 screen.
Where's Waldo?
See photo(s)
Where can you look to identify a Z change code?
PMR/HH, at the end of the policy number on a PT, etc...
What action code is entered if there are no additional entries needed?
What is D?
What error says: "ERROR TERRITORY AND COUNTY OR ZIP CODE ARE INCOMPATIBLE OR NOT VALID."
What is an ER719?
What review says: "REVIEW FOR ANTITHEFT/ANTILOCK/RUNLIGHT DISCOUNT"
The 40X review.
What song/artist just replaced Mariah Carey as the longest running #1 song on the Billboard Hot 100 list?
Lil' Nas-X/"Old Town Road"
What error presents next day if we did not properly process a change on a policy with a Z change code?
An ER560
What is a back-to-back.
What error says: "TRANS NOT COMPATIBLE WITH EXISTING CODE."
What is an ER209.
What transaction code is used most often for irregular billing?
How is an X date different from the OXD?
The X date is the renewal and the OXD is the date the new basic policy number is effective.
A 65Y review has to do with what?
The lienholder/lessor on the policy.
What error says: "NO PRINICPAL OPERATOR ASSIGNED"
What is an ER34K.
What transaction is needed if the following are true: PI change, the effective date is at renewal, and the policy is an 01 status.
An 090 transaction (PG340-I01).
True or False: the inventor of the Frisbee was turned into a Frisbee after he died?
True!
“He lived to be a Frisbee” his wife states. His son said it was his fathers dream that they play with him after death and that he might even accidentally end up on someone’s roof.
If your X date is C22, when is renewal?
March/September 22nd.
If an effective date was entered that doesn't match the PMR policy period - what error presents the next day?
What is an ER238.
What error says: "COVERAGE CHANGE REQUIRES ENTRY OF A VALID VEHICLE SAFETY DISCOUNT"
What is an ER41N.
What transaction is needed if the following is true: Non-PI change, the effective date is at renewal, and the policy is in an 01 or 23 status.
An 010 transaction (PG340-I01)
True or False:
A CA woman tried to sue Cap n’ Crunch after she learned Crunch Berries weren’t real berries.
True
She sued Quaker Oats on the grounds of false advertising. The judge dismissed the case stating that there’s no such thing as a ”crunch-berry.”