STEP
The average carton per minute to calculate unload time?
What is 2.5
Mens shoes, ladies shoes, kids shoes & lingerie
What are the 4 approved departments that STEP team are approved to do SET in
How often fitting room associates should check the fitting room?
What is every 30 minutes
The 5 authorized positions in a store approved to process MOS?
What is Managers, Cash Office, MOD+, FES, SRL
Where was the fortune cookie invented?
What is America! (Most people think is was China)
5 key tasks of the truck scanner
What is: 1) scan boxes with 5 count 2) cut boxes open 3) stage large domestic in laundry bin or by receiving door 4) place full shoe cartons in orange taped area 5) remove single shoes place vertical in carton below nest-a-flex
5 key tasks associates 'SET'ing' apparel should do during their assignment?
What is 1) snaking the department 2) pulling out empty hangers 3) trusting the nub 4) re-booting hangers 5) removing items in the wrong category
The 4 tasks fitting room associates should do during the check in/out process?
What is 1) count the items 2) check the ticket 3) secure the hard tag 4) pat the product down
The 3 main components of the ONE PLAN
What are MOS, SPS & Leadership Matters
What is the dot over the "i" and "j" called?
What is a tittle
4 key tasks of the purifier
What are 1) Remove handbags & place in empty carton 2) hang lingerie on 4-bar z-bar (place lingerie w/o hanger in box on bottom z-bar) 3) Determine if carton is mostly hardlines or apparel removing items that don't belong & placing in proper carton 4) send cartons down appropriate nest-a-flex after purified at Y
6 supplies that go in the SET supply bin on the SET mini-hummer?
What is circle tape, trash bags, yellow ticket, pen, do-it-again tabs, jumbo size stickers.
The 5 pieces of approved fixtures/equipment allowed in the fitting room?
What is (1) t-stand, (2) z-bars nested w/paddles, (1) trash can, (1) go-back cart
The 6 best practices through which we capture and collect MOS & MDDs?
What are STEP, SET, Fitting room, FAST, Markdowns & Trash inspections.
Which song was the most played on the American Radio during the 20th century and for how many times was it played?
What is "you have lost that loving feeling". It was played over 8 million times!
What are (3) z-bars, (1) stack blue bins, (1) hanger tree w/nub pouch, (1) hardtag caddy, (2) trash cans, (2) fatigue mats
The number of paddles that belong on a SET recovery cart?
What is 8 unless you have petite & maternity then its 9
What should a fitting room associate should do with in-ticketed merchandise?
What is sort it on the z-bar and let it be captured by markdown team or through fast sku
The #1 way Ross has identified internal activity at the front end?
What is Unit Shrink Observations
In which state is it illegal to catch mice without a hunting license?
What is Ohio
The 4 key pieces of equipment that stop/go signs go on
What are apparel z-bars, Lingerie z-bar, shoe mini-hummers, hand bag mini-hummers
Percent of product to be EAS audited by MOD --AND-- which SET equipment gets a stop/go sign
What is 10% or 25 % based on last EAS & sizing score --AND-- what is SET mini-hummer
Fitting room associates role in the SET process?
What is nub front end apparel go-backs and sort them by size and classification on the z-rack
The 3 SPS Best in Class components and their goals
What is SPS rated 3 or >, SPS Hour usage 90% or > and SPS True Usage 85% or >
In China, animals are forbidden to use human language. This belief led to the ban of which famous Lewis Carroll book?
What is Alice in Wonderland