MHC & Online Scheduling
The online portal where you can access your records, view test results, and check in for appointments.
What is MHC?
Patients can be checked in with their first and last name, date of birth, MRN, and account number.
What are the 4 approved patient identifiers?
This document states that the patient is consenting to treatment at our facility by a one our providers.
What is the Consent to Service document?
The insurance verification service in EPIC.
What is Real Time Eligibility?
Creating a referral in EPIC that was sent from an outside facility.
What is transcribing referrals?
New feature to MHC that allows patients to make appointments online.
What is online scheduling?
Patient's street name
How to correctly verify patient's address?
This document explains how your medical information is kept confidential and may be used for your care.
What is the Notice of Privacy Practices document?
" Mrs. Nemesis, a $30 copay is due for the visit today. We accept cash, credit, or check. "
What is appropriate copay scripting?
The tab where referral orders are created
What is Orders Only?
A instructional pamphlet on how to schedule appointments online.
What is the Online Saves Time pamphlet?
Patient states their preferred language is French and they brought their spouse to interpret today.
What is the Waiver of Interpreter Service?
This is an electronic program that securely shares healthcare information across Colorado organizations, communities, and hospitals.
What is the Health Information Exchange ( HIE)?
Patient does not have insurance and is checking in for an appointment. He is charged a down payment for the visit today.
What is self pay?
Location where referrals are searched. Example: Ref to Pulm
What is the visit task bar?
A quick way to for our patients to check in for their appointments online.
What is E-Check In?
Sally's brother is her first contact if an emergency were to happen.
What is Patient Contacts?
Bill chooses to opt of out HIE.
What is the HIE Opt Out form?
Documenting a missed copay.
What is reason for not collecting?
The identification number that locates the clinic referral workqueue.
What is the workqueue ID?
Paying a copay through E-check in.
How to make a payment online?
Teresa refuses to have a picture taken due to personal reasons and does not want a picture in her chart.
What is the patient refused photo?
Patient can not be seen today.
What if the patient refuses to sign Consent to Service document?
An insurance driven process that requires we inform our patients of their coverage for annual visits.
What is the Annual Wellness Workflow?
The option of moving contacted referrals out of your active referral tab.
What is deferring a referral?