UPO History
The year UPO was established
What is 1962?
Document that verifies resident and service eligibility
What is an ID?
Provides a summary of customers education, work history, and other accomplishments and skills
What is a resume?
Day of the week when caseloads will be updated
What is Monday?
Checkpoint that all visitors must encounter before start of services
What is the front desk?
The mission of UPO
What is Uniting People with Opportunities?
Signed agreement of participation between the case manager and client
What is the case management service plan?
The length of the CD program curricula?
What is 4 weeks?
First step for clients to receive job placement assistance
What is intake?
Documentation JD turns in every 5th of the month to the Administrative Assistant
What is the Job Developer’s packet?
Current CEO of UPO
Who is Andrea Thomas?
Customers can fall within these 3 economic categories when doing this assessment: “in crisis”, “at risk”, and “stable”
What is the economic scale?
Designated weekday for “Dress for Success”
What is Wednesday?
Document detailing the client’s information, signed off by the Job Developer.
What is the placement cover sheet?
Document needed to begin tracking customer 365 day retention
What is the employment verification form?
The vision of UPO
What is “UPO’s Washington: A city of thriving communities and self-sufficient residents”?
Checklist placed in the customers folder for file Management
What are the CQI File Checklist?
A concise reference book providing code of conduct, instruction, and the policies of classroom expectations
What is the Career Development Handbook?
Mandatory form that case manager provides to a Job Developer to assist client with employment services.
What is the JD Intake Form
Communication model that is used to notify individuals of an event of emergency
What is an emergency contact list?
This man stated “Yesterday’s hope. Today’s promise. Tomorrow’s future.”
Who is James G. Banks, UPO’s first director?
Forms that determine the customers eligibility of services
What are the CSBG Eligibility Determination Forms?
Customers will have this collection of documents along with certification of completion before finishing the CD program
What is the starter employment portfolio?
Three level checklist provided to employers who wish to partner with UPO
What is the Partnership Engagement Intake Checklist?
Document used to coordinate programs or events
What is the WIPD Event Checklist?