Coding and Compliance
Who should you contact if you are starting a new service in your department?
Who is Amy Gulli.
The definition of Patient Experience?
What is Extraordinary Caring
Your AMG Senior HR BP
Kimberly McGovern
The term used for another person trying to gain access to a building through using another employees ID badge?
What is Piggy-Backing
Any dog or miniature horse individually trained to do work or perform tasks for the benefit of a person with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
Service Animal
This is the revenue cycle management ‘ABCs’ of the front desk duties by a Medical Office Assistant
Always Be Collecting
AMG Orientation occurs on what day every week?
Tuesday
For assistance in how to process an ROI request, contact:
Veronica Lombardo
Communication tool used by all AHS employees?
AIDET
Use this blank template to help create your leadership goals for the week.
9 minutes on Monday
You can challenge or thwart a suspicious person or criminal by asking this question
May I help you?
A department committed to helping your provider code correctly and stay compliant?
What is the Coding and Compliance Department
This is how many times in 251 business days you should review your CZAR Revenue Cycle dashboard
Daily
You can access this tool on the AMG Intranet to reference on-demand videos or place an order for assistance with a workflow
AMG Training Takeout Menu
If you MUST make a charge addendum after 2am the following day who should you email?
This event hosted by AMG Quality is mandatory for all CMAs to attend once per calendar year to refresh their clinical skills
What is CMA Skills Day?
What is balancing the need for change with decompression?
Resiliency
What should you travel with if reporting to work in a state of emergency?
ID badge
HIPAA stands for
Health Insurance Portability and Accountability Act
What three tabs in the ERFI report should you check daily?
Front End tab: Medical Necessity
Billing Tab: a) No Prior-Auth b)Referring c)NDC
Coding Tab: Medical Necessity
The PEP acronym in "Put some PEP in your step" refers to this provider optimization support session
Provider Efficiency Profile
Regulations regarding CMA injections and delegations are determined by which board
What is the NJ Board of Medical Examiners?
What is ensuring our teams are moving in the same direction?
Alignment
What payers are Atlantic Medical Group at risk with under the ACO?
Medicare & Horizon