Define behaviour
The way in which one acts or conducts oneself, especially towards others
What is conflict resolution?
Conflict resolution is the process by which two or more parties reach a peaceful resolution to a dispute.
What is the purpose of a resume?
Sales brochure... shows employer you have what it takes.
To get an interview
Why work? The obvious answer is $$$, List one other reason to work that we discussed.
Structure, Purpose, Social Interaction, Personal growth, Meaningful to you and others, to pay the bills, the be independent.
What is a first impression?
When one person encounters another person and forms a mental image of them. It is what a person thinks of you when they first meet you - from a glance, distance, conversation.
True or False: Stress is an inevitable part of any job and employees experience stress on different levels.
True! This is why we have coping strategies
What are the 3 essential parts of the "I" statement formula?
I feel...when...because
List 3 resume elimination factors.
Spelling errors, poor formatting, gaps in time, no work history, grammar issues, too long/short, unrelated skills/experiences, short term work experience.
Name 2 things employers want to see when they go look at your social media.
If you fit into their corporate culture, learn more about your qualifications, learn more about your personality, see a professional image
What do the letters in the S.T.A.R method stand for?
Situation
Task
Action
Result
What are 3 taboos we discussed (and were on your handout) regarding behaviour at the workplace?
be late, take credit for someone else's work, steal from work, spread rumours or gossip, alcohol/drugs, inappropriate language, complain, dress inappropriately, talk politics, lie, overshare, bad hygiene, respond when you are angry, interrupt.
Define soft skills and how they differ from hard skills.
Soft skills are associated with one's traits or personality. They are the skills people bring to a job. Hard skills are specific to job functions, are identifiable and often taught on the job.
I AM vs I KNOW
On a resume, how do you turn DUTIES into ACCOMPLISHMENTS when highlighting your experience?
Add numbers, facts, quantities and results. More details. Tell the story!
True or False: 85% of employers say they are turned off by posts of a sexual nature
False! 71% are turned off by posts of a sexual nature. (Nobody wants to see that).
List 3 things you can do to prepare for an upcoming interview.
Research the company, map out the route, prepare and practice questions
Relax, Rethink, Respond
After looking at your behaviour cards, Jenn gave you a handout to complete. On it, there was a large circle divided into 4 quadrants. You were asked to divide your behaviours into the 4 quadrants. What were the titles of those 4 quadrants?
Start doing, Stop doing, Keep Doing, Do better
In the education and training section of your resume, employers will be looking to verify 2 things. What are those 2 things?
1. Where you achieved your training/education.
2. That you're educated and continue to be trainable.
What are the 4 social media management strategies we discussed?
Open, Audience, Content, Custom
When (timeframe) and how is it appropriate to follow up with an employer after an interview? If you do not get the job, ask for...
Send the interviewer a Thank You phone call or email within 24 hours
Reflect on how it went and what you can learn
If you are not successful, ask for feedback.
Jenn put a quote on the powerpoint under the heading "Managing interactions with others". Please complete the quote.
"You may not be able to control someone's negative behaviour, _________________________________"
"You may not be able to control someone's negative behaviour, but you can control how long you participate in it."
True or false: Sarah has worked at the District for 28 years
False! Sarah has worked at the District for 31 years
True or false: Jenn does not like chocolate
We discussed email etiquette. Name 2 tips from the slide (or handout) When emailing a potential employer...
Subject: Direct and clear
Formal/professional greeting
Make connection
Attach resume – properly (PDF)
Read over 1 or 2 times… slowly!
Grammar check
Whoever asked for this question... what is an elevator speech? (200 pts) and deliver your elevator speech (200 pts)
awesome!