Fill in the ________
SMART Goals are Specific, ___________, attainable, realistic, and timely
What is Measurable
“Getting work done through others”
What is Management
Management and leadership mean the same thing.
False
Communication should be direct and proactive as possible, as to avoid usage of this information communication channel, which is the informal transmission of messages from employee to employee.
What is the grapevine
A regional manager is an example of this level of management
What is Middle Management
Sustainable advantage is achieved when resources are value, rare, imperfectly imitable and ________.
What is Non-substitutable
This is a disingenuous form of “giving back” or being "environmentally friendly," and it’s an example of bad corporate social responsibility.
The stages of organizational decline are as follows: Blinded, Inaction, Faulty action, Crisis, and Dissolution.
True
If the auto market is stagnant and I have resources and creativity, my company develop a new technological design/process in hope of creating one of these and ultimately becoming the new accepted market standard.
What is dominant design
Technology companies' general and specific environments change rapidly, making them this kind of environment.
What is Dynamic Environment
When it comes to performance appraisals, this type of error occurs when all workers are rated as performing at the same level (good, bad, or average) in all parts of their jobs.
What is Halo Error
Assets, capabilities, processes, employee time, information, and knowledge used by an organization to improve its effectiveness and efficiency and create and sustain competitive advantage.
What are Resources
External recruiting is more favorable and valuable than internal recruiting.
False
If I am moving some of my operations oversees, I will want to perform this type of training for my employees so they may have the most successful international assignment possible.
What is cross-cultural training
The "inside" person that brought the allegations against President Trump recently is an example of this.
What is whistle-blower
The term ______ hat in Internet slang refers to an ethical computer hacker, or a computer security expert.
What is white
This begins with the birth of a new technology and ends when the technology reaches its limits and is replaced by a newer and better technology.
What is Technology Cycle
Transformational leadership is based on an exchange process and relies heavily on discipline or threats to bring performance up to standards.
False (Transactional Leadership)
Turnover is inevitable. However, it may be time to reassess practices if there is a substantial loss of high-performing employees, or this type of turnover.
What is Dysfunctional Turnover
When Jan and Jim are arguing in the break room about who left the stove dirty yesterday.
What is A-Type Conflict
This type of reward is something tangible given to employees contingent on the performance of specific tasks or behaviors.
What is Extrinsic Reward
This occurs when group members feel the pressure not to disagree with each other.
What is groupthink
Continuous-flow production is the least flexible of the manufacturing operations.
True
The DMV could make use of more automation and less of this type of labor intensive way of capturing information.
What is Manual Capture
The Organization of Petroleum Exporting Countries sets one of these for imports of crude oil in order to "maintain" the price of crude oil in world markets.
What is quota