PROCEDURES
If I am on the top sheet of a packet to be confirmed, you do not have to print a profit loss statement.
What is a red star?
I am the course located in Bridgeville, DE.
What is Heritage Shores?
I am the bin where files are placed that need to be confirmed.
What is the To Be Confirmed Bin?
I am the restaurant located inside the Doubletree.
What is the Marlin Moon?
I am the hotel located just before the Delaware Line with Efficiency Rooms.
What is the Quality Inn Oceanblock.
I am the phone button to access voicemail from any desk.
What is V-Mail Button?
I am the email address that should be used when sending HG Golf Quotes and confirmations.
What is golf@tee1off.com?
I am the 36 Hole Facility located on Route 50.
What is GlenRiddle?
I am the location where Pam's packages with a zero balance are kept.
What is the bottom PIF file drawer?
I am the Harrison Group Restaurant Located in the inlet.
What is the Harborwatch?
I am the Full-Service Sister Hotel to the Princess Bayside.
What is the Princess Royale?
I am the phone button that should be pressed before calling a HG Golf client.
What is HG OUT?
I am the button on the phone that is used to send the call to another agent.
What is the transfer button?
I am the golf course located closest to River Run.
What is Ocean Pines?
I am where check-in information documents are kept for River Run, Marigot Beach, Sandpiper Dunes and Resort Quest.
What is the Grey Filing Cabinet?
I am the restaurant / bar located on the Bayside across from the Quality Inn Oceanfront.
What is Macky's
I am the only Hotel that Pam's Offers in Dewey Beach.
What is the Hyatt Place?
I am the main Pam's Toll-Free Number
What is 800-472-6722?
I am the screen used in softrip to enter in the hotel and course confirmation numbers.
What is Operations?
I am the golf course located on St. Martins Road overlooking the Ocean City Skyline.
What is Lighthouse Sound?
I am located on the side of the cabinet by Morgan's Desk.
What is the Client Paperwork Bin?
I have 2 locations in Ocean City where I can take the Pam's Breakfast Vouchers.
What is Denny's
I am the Harrison Group Hotel Located on 67th Street.
What is the Holiday Inn Oceanfront?
I am the HG Golf Main Phone number.
What is 800-833-1633?
I am the item added in the CRM after speaking with a client when they have not booked their trip yet.
What is an Activity?
I am the 36 Hole Facility located off of Route 611 towards Assateague.
What is Ocean City Golf Club?
I am where the P&L statements go.
What is the P&L Bin by Sandra's Desk?
I am the Italian Restaurant located on Route 54 near Bayside.
What is Mio Fratellos?
I am the only West Ocean City Hotel Offered by Pam's.
What is the Microtel?
I am phone button pressed when an agent is ready to take calls.
What is Log-In Button?
I am the document status for packages that need the hotel reservation number.
What is Need Hotel?
I am the 27 Hole Facility located in Oceanview/Bethany, DE.
What is Bear Trap Dunes?
I am the name of the bin where change requests on book pages go and I am located here.
What is the Change Bin on the front filing cabinets?
I am the Steak Restaurant that Ruark gives a Gift Card to when playing on the Ruark 3.
What is Ruth's Chris?
I am the Carousel Group Hotel located on 81st Street.
What is Bonita Beach?
I am the phone button pressed when a person steps away from their desk.
What is the DND Button?
When a PIF package is typically vouchered.
What is between 30 and 45 days before arrival?
I am the golf course located closest to Peninsula.
What is Baywood Greens?
I am where booked 2020 HG Golf Packages go.
What is the top drawer of the HG Cabinet?
I am the breakfast place located on Route 611 that takes the Pam's and HG Breakfast vouchers.
What is the Decatur Diner?
I am the Boutique Oceanfront Hotel located on 2nd Street.
What is the Park Place Hotel?
I am the office fax number.
What is 877-377-7267?
I am the Que for Quotes and Reservations.
What is 2002?
I am the golf course located on Route 611, closest to Route 50.
What is Eagles Landing?
I am where the yellow payment sheets go after a payment has been processed.
What is the shredder?
I am the restaurant located in the Holiday Inn Oceanfront.
What is Little Italy?
I am the pet friendly hotel with a deluxe continental breakfast located on 32nd Street.
What is the LaQuinta Inn and Suites
I am Sandra's Extension Number
What is ext 107?