KEY TERMS
The devices we use to construct the image of ourselves that we want others to have is called
IMPRESSION MANAGEMENT
An unproductive conflict management strategy in which you hit someone below their emotional beltline is called
BELTLINING
The desire to be liked, appreciated, approved, etc. is called
POSITIVE FACE
Sacrificing your own needs for the needs of the other person in order to keep the peace is called
ACCOMODATING
The willingness to argue for a point of view; the tendency to speak your mind on significant issues is called
ARGUMENTATIVENESS
Group decision-making that is characterized by uncritical acceptance or conformity to a perceived majority view is called
GROUP-THINK
The desire not to be imposed upon, intruded, or otherwise put upon is called
NEGATIVE FACE
An unproductive conflict strategy that involves trying to win an argument by attacking the other person’s self-concept is called
VERBAL AGRESSIVENESS
Movements of the face, hands and body that communicate emotion are called our
AFFECT DISPLAY
Power that is given by virtue of their position or relationship to their position is called
LEGITIMATE POWER
The act of censoring one’s own doubts is called
SELF-CENSORSHIP
The ability to remove rewards or administer punishment is called
COERCIVE POWER
A sense of contact and togetherness; conveying interest in, and liking for the other person is called
IMMEDIACY
A fixed impression of a group of people is called
STEREOTYPING
The vocal but nonverbal aspect of (Example: Voice intensity/ Voice pitch) is called
PARALANGUAGE