Smoking and Incidents
The number of violations given to a resident for violating the Non-smoking Policies
What is 5
These must be completed and emailed to RHM within 3 days after you receive your Monthly Financial Report
What are the Variance Report and Reclass form
What does EIV stand for?
What is Enterprise Income Verification
These must have wraps on them
What are electrical boxes?
First Interview month for a May 1st AR.
What is January?
Name three examples of evidence of smoking policies violations
What are: (1) smelling fresh smoke in unit (2) see smoke in unit (3) ashtrays and/or trashcans with cigarette butts/ashes (4) new burns in carpet (5) ashes on table
How often a Reserve for Replacement request should be completed
What is every 3 months
*************DAILY DOUBLE***************
True or False:
A VOA Service Coordinator is allowed to review a resident's EIV
What is False
These areas are inspected first when preparing for a REAC inspection.
What are common and exterior areas?
This Head of Household is 16 years old
What is an emancipated minor?
True or False:
Non-employee accidents on property should be reported no later than 1 week of incident, but prefer within 72 hours
What is False. It should be within 24 hours but prefer immediate reporting.
Such accidents include trip/falls, injuries occurring on grounds or common areas, building damages (weather, fire, damage caused by vehicle or falling tree, etc.)
How many months prior to the beginning of your Fiscal Year should you send your RHM your completed Budget Worksheets?
What is 5-6 months
True or False:
The EIV report indicates an applicant's income at move in and if resident agrees with EIV figure, there is no other income verification required
What is False
True or False
Shifting sidewalks are findings if they are raised 1/3 inch or more
What is false?
It is 1/4 inch or more
**********DAILY DOUBLE*************
How many days notice to move is given to the non-disabled surviving spouse of a disabled Head of Household (HOH) in a PRAC property?
What is none? This is because the spouse is allowed to continue residing in the unit.
The 4th violation given for violating the Non-smoking Policies
What is a notice to vacate with option to remedy
Not doing this important thing on a monthly basis can ultimately result in unpaid bills and even threaten the owner's investment
What is collect all rent in a timely manner
What is the penalty to the resident if he/she refuses to sign the 9887/9887-A?
What is denial of assistance or termination of assisted housing benefits
Two or a few items to check to ensure compliance of windows
What are (1) cracked or broken window panes, (2) windows stay up unassisted, (3) locks must work (4) caulking and glazing must be in place
True or False:
A negative net income figure (loss from business) can be used to offset the other family's income.
What is False? The negative net amount must be counted as $0
Where do you find the Incident Reports and instructions
What is the V drive, Housing Forms and Policies, Insurance Claim-Incident Reporting
Use either VOA National Reporting or VOA Texas Insurance Reporting
The VOA category/policy that addresses the following:
Avoid conflict of Interest
Do not accept gifts
What is Purchasing Code of Ethics
Name all EIV reports that must be generated monthly
What are
These are checked on all electrical boxes to determine compliance
What are knockouts and 1/4 inch gaps?
An applicant sold her $140,000 house 18 months ago (which had a cash value of $125,000) for only $25,000. What amount will be considered the asset and for how long do we count this asset?
What is $100,000 and for 6 months?