Transfer Donors
Can we quick transfer donors from other states?
Yes. As long they have more than two donations at their home center.
What address do we enter in DMS on their first visit?
Address they live in while attending a school in our DRA.
How do you determine if a donor is in the recruitment area?
Look at the acceptable zip code list.
What is an unacceptable address?
Hotels/Motels, Half Way Homes, Shelters, anything outside our DRA
Should an address be in all uppercase letters?
True
How do you know if a transfer donor is applicant or qualified?
Check the donor page and look at their collections
What is the weight requirement for students?
110-400
How far is our DRA?
60 miles out
What if donor does not have proof of address on their first visit?
Address can be verbally provided on first visit and proof provided on second visit.
Nice hotels in our radius is acceptable?
False
How many times does a donor have to donate before they can transfer centers?
Donor has to donate twice before they can transfer center.
What is the age range for donors
18-65
True or False:
Donors have to reside at their current address for 3 months before being able to donate.
False.
If a new donor cannot be reached at the address they provided within 8 weeks what should you do?
Accept the donor. Locked the account. Let the donor know that they must bring in the proper address when they have proper documents.
Mail should be postmarked with 180 days
False (60 days)
Is it acceptable for a donor to transfer to a center only for a summer
Yes.
Can students use their Student ID as a Valid ID to start the their first time donation?
Yes, A University Student ID Card with a photo
Can a donor donate if they only have a PO Box in our DRA?
NO. Donor must have Home address and PO BOX in our DRA to donate.
What do you do if the donor address is not a match in the suitable address check?
Check the SUITABLE ADDRESS and leave a suitable address note in the comment box.
A drivers license can be accepted with an expired date
False
True or False.
Transfer donors can donate in two different states in the same week?
Yes. As long as the do not violate donor frequency policy.
Could a Student leave for the summer and donate at another CSL if they gave us only one bottle to test?
No.
What if a donor Zip Code/Postal Code
entered is not recognized
by DMS?
o Cancel New Donor Chart
o Notify donor of temporary account creation delay
o Submit HEAT ticket to BT with Donor Address and request
Google Address Update
Whats does UAL stands for?
Unacceptable Address List
We have to do this Jeopardy because of Brian?