Skills
name one characteristic you must have to obtain professional skills?
Leadership
Conflict-Resolution
Project Management
What is Diversity?
Various diverse cultures
Levels of management (3 levels)
Low-level
Middle level
Top-Level
Showing to work on time is what?
Attendance
Name one characteristic you must have to obtain customer service skills?
Empathy
Communication
Product knowledge
Positive attitude
What does it mean to be profitability?
The degree to which a business yields profit or financial gain.
SWOT analysis (4 steps)
Strength
Weakness
Opportunities
Threats
When you admit to making a mistake on a project it is?
Accountability
Name one characteristic you must have to obtain critical thinking skills?
Problem solving
Analysis
Interpretation
Open-mindedness
What is gross profit?
The profit a company makes after deducting the costs of making the product or service.
What are the two forms of purchasing?
Purchase Requisition
Purchase Order
You do a report every week but you are going on vacation next week so you ensure your coworkers that the report will still be done. What is this?
Integrity
Name one characteristic you need to obtain teamwork skills?
Communication
Conflict Resolution
Decision Making
Planning and Organizational
What is net profit?
The actual profit before deductions.
Steps in developing long term relationships with clients? (4 steps)
Engage them
Build an experience with your brand and the customer
Make them feel special
Respond to every concern
You finish all your work for the day early, so you start doing your tasks for the next day until the day is done. What is this?
Work ethic
Name one characteristic you must have to obtain communication skills?
Listening
Speaking
Observing
Empathizing
What do businesses sell?
goods and services.
Product life cycle (4 steps)
Introduction
Growth
Maturity
Decline
Your coworker is sick so your boss asks you to fill in for and you agree to come in. this is?
Teamwork