SHS
How much is the installation fee?
$450 on month to month or $100 on 3-5 year term ($0 if the client has other post paid mobility or FFH services with telus)
What app can you use to shut off WiFi for certain devices?
Telus My Wi-Fi
OPTIK: Name 2 premium content options
What type of calling do you get included with home phone?
Local calling
What three types of addresses can you use to verify service availability for rural internet?
Street address, Legal land description, coordinate location.
How many additional cameras can you have on the Smart Camera plan, and how much does each additional camera cost?
You can have a maximum of 4 cameras (1 that comes with the package and 3 additional)
It varies: Additional can be either purchased outright or financed over a 36 month term.
Prices are as follows:
What is the install fee for internet on a MTM-term?
A $100 installation fee is charged if the customer signs up on regular priced plan.
How many devices can you watch PIK Tv on at once?
2 streams
How much does it cost to add unlimited US long distance to wired home phone and wireless?
Wireline: $15
Wireless: $10
What security services can we offer to our rural clients?
Secure with no camera
What % can clients save on home insurance if they have a security system installed?
Discounts are up to 20%
What are the major differences between Shaw and Telus? (list at least 2)
Fibre technology, consistent speeds (direct to home), same upload and download speeds, 30 day satisfaction with Telus/ vs 10 day with Shaw.
How much is the sports pack on PIK tv?
$16
If a customer has home services but no mobile services with TELUS, how much is wireless home phone for them?
$10
What is the charge for data overages on the Rural smart hub?
$10 per 5GB with all plans.
How many user codes can be programmed in the smart door lock?
Up to 30 user codes
What area does the Boost wi-fi starter pack cover, and how many devices can connect at one time?
Boost wi-fi starter pack covers up to 2000 square ft. and supports up to 10 connected devices
OPTIK: How many HD channels can you record at once with 1 4K PVR?
5 HD channels can be recorded at once throughout your home.
How many features does wireless home phone come with?
5: Voicemail 25, Call display, Call forwarding, Call waiting and conference calling
How many devices can the ZTE MF279 Smart Hub connect at once?
20 Devices
There are three different types of doorbell hardware available, which one does not work with our Slimline Wi-Fi doorbell camera?
Wireless (the other types are digital and analog)
What is the difference between upload and download speed?
Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.
Upload speed means how quickly you can send data to the internet. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming.
OPTIK: How many TV's can you have connected on your plan?
maximum of 6 TVs
What type/s of home phone service allows you to use fax, medical alert and security services (without WiFi)?
Wireline home phone (not wireless)
25mbs