Centrality
Operations
CRC Expectations
Credit Cards/Purpose Loans
Equity
100

Centrality Definition - 3 Components

What is Engagement, Primacy, Depth?

100

BranchNet's new home

What is The Source?

100

CRC stands for:

What is Client Relationship Consultant?

100

Credit card that offers introductory rate of 0%

What is Platinum Credit Card?

100

Name 2 types of Equity Products

What is Home Equity Installment Loan and Home Equity Line of Credit?

200

You've interacted with at least one USB Channels in each of last 3 months: ATM, Branch, Phone, OB, MB

What is Engagement?

200

What Documents is required when ID is issued less than 60 days?

Verification of Address

200

Number of Appointments Expectations Daily

What is 4 Appointments?

200

Name 2 U.S. Bank Cash Rewards Credit Card

What is Cash + Visa and Cash 365 American Express
200

Home Equity Max Debt to Income

What is 50% DTI?

300

You've performed at least one of the following activities in each of the last 3 months: $250+ in direct deposits, 10+outflows or withdrawals

What is Primacy?

300

Name 3 acceptable Verification of Address

What is ...

- CUPR screen, Car Registration, Auto Insurance, HOI, paystubs 30 days, Utility bill within 60 days (current, not past due), SSI award letter, and 411.com, verify family member with same address last names, and etc.

300

Number of hours spent making dials daily

What is 1 Hour?

300

Premier Line Interest Rate

What is 11.75%?
300

Maximum Loan To Value

What is 85% LTV?

400

You have a USB Checking account plus at least one of the following products: Loan/Lines, Credit Card, Investment

What is Depth?

400

This person approach the customer before they approach them.

What is Lobby Manager?
400

Premier Loan Size Range

What is $3,000 - $25,000?

400

Customer has a monthly gross income of $5,000 with a total $1500 in monthly debt. What is their Debt-to-income ratio?

What is 30% DTI?

500

The 3 components of our Sacramento Market Growth Strategies.

What is Household/Net DDA growth, Deposit growth, and Loan Growth

500

Dollar Amount required for submitting E-Wire Form

What is $50,000 or more?

500

The role of a CRC

What is building relationship with clients, be proactive rather than reactive, financial advisors, and etc?

500
Name 2 of our Travel Rewards Credit Card

What is Travel Perks Visa, Flex Perks American Express, Flex Perks Gold American Express, Altitude Reserve Visa

500
Customer's home is valued at $500,000 and they have a mortgage balance of $250,000. What is their Loan-To-Value?

What is 50% LTV?