Section 1
What is hearing?
Hearing occurs when sound waves set off vibrations in our ears.
Why is listening difficult?
It costs us our time. We must pay attention and we have short attention spans.
This refers to material that is designed to distort the truth or deceive the audience.
Propaganda
A listening style used to enjoy and savor pleasurable sounds such as music or nature.
Appreciative listening
A celebrity or expert endorsement of a message.
Testimonial
What is listening?
Listening is the process of understanding what was said.
A window dropping shut, someone sneezing, and a book falling to the floor are examples of ____________ distractions.
Peripheral distractions (yielding to distractions)
What should you listen for during the beginning of a speech?
The main idea
A listening style used to single out one particular sound from a noisy environment.
Discriminative listening
To give someone a negative label without any evidence.
Name calling
Studies show that we remember only about ____ percent of what we hear.
25
Among the biggest hurdles to good listening is the desire to ____________.
Speak
Be a critical listener. Evaluate the accuracy and fairness of what you hear.
A listening style used to evaluate and analyze a message for logic and value.
Critical listening
To present unbalanced evidence that only presents one side.
Stack the deck
What is listening spare time?
The thinking time created by the ability to listen faster than people can speak.
Listeners who are quick to judge before they have carefully heard and understood are _______________.
Jumping to conclusions
During the last part of a speech, the listener must be on guard for _________ and _________.
Emotional appeals and propaganda
A style of listening encouraging people to talk freely without fear of embarrassment.
Empathic listening
To cover the main points in a compact manner without wasted words.
Summarize
Although most people speak about ________ words per minute, we can listen about ______times as fast.
120-180; 6
List three filters that might distort information.
Education, Bias, Attitude, Age, Experience, Emotions, Religion, Family, Physical Condition, Morals
What does the E.A.R.S. acronym stand for?
Explore, Analyze, Review, and Search
A listening role in which the listener does not share in the responsibility, nor involve himself in the communication process.
Passive listening
To repeat in one's own words
Paraphrase