Chapter 1
Manager whose main job is to direct the work of employees
Who is a Supervisor?
Sequence of steps to be followed for performing a specific task
What is a Procedure?
Owned and managed by one person
What is a Sole-Proprietorship?
Theory that studies the way work is organized and the procedures used to complete a job in order to increase worker productivity
What is Classical Management?
Written financial plan for business operations for a specific period of time
What is a Budget?
Someone who starts, manages, and owns a business
Who is an Entrepreneur?
Theory that identifies the most effective practices for organizing and managing a business
What is Administrative Management?
Specific statement of a result the business expects to achieve
What is a Goal?
Parent company of a franchise agreement that provides the product or service
What is a Franchisor?
Process of accomplishing the goals of an organization through the effective use of people and other resources
What is Management?
Illustration of the structure of an organization
What is an Organizational Chart?
Written document that describes the nature of the business, its goals and objectives, and how they will be achieved
What is a Business Plan?
A total commitment by everyone in an organization to improve the quality of procedures and products
What is Quality Management?
Organizational structure that organizes employees into temporary work teams to complete specific projects
What is Matrix?
Who is a Creditor?